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"Great property with helpful staff especially Beverly on reception"

"We had a fanastic stay.The room was lovely and the shower was amazing.We'd definitely recommend staying here"

"Staff very welcoming and friendly. Clean, spacious, quiet room with surprisingly modern bathroom. It was not what I was expecting from a service station hotel. 2 minute walk to all of the food options of the services. Would definitely use again."

"So problem.witba pillow but sorted.at checkout thankyou quite pricey imo for beer and a burger nearly 30 quid staff lovely and if u like golf great"

"Lovely hotel"

"Hotel looks small(thin building) from the outside but interior is well made, well-maintained and every corner was used well. It is literally outside NEC near Hall 2. It’s VERY accessible to Birmingham International Airport, NEC, Resorts World and Bull Ring (a 10-16min.train away or a 25-minute taxi ride). Breakfast offers a reasonably wide variety of food&drinks. Room was clean and staff are VERY helpful and friendly. Their lounge downstairs is warm and has plenty of seats to chill and catch...

"The room was clean, well-maintained, and had good amenities. The cafeteria and social areas were nice. However, the communal areas and hallways felt a little outdated and clinical."

"good view good place and good service mind"

"Hot water bath not working 2nd stay at the property on the bounce it’s happened. Otherwise fabulous as ever!😀👍🏻"

"Great place"

"Reception staff were tepid. Minimal directions given to find room. Room very clean and tidy. Good shower. Breakfast was also good. Unfortunately the bed was too hard. The pillows also, so I ended up trying to sleep without them. To my dismay there was a sound like a plane trying to take off throughout the night. I think it may be the lift which my room was near to. Thus I barely got any sleep. Then housekeeping knocked at the door 4 hours before check out time! For these reasons I will not be...

"Nice"

"We stayed in one of the feature rooms with a four poster. The room was great, the only downside was the bathroom, it only had a bath. We ate dinner in the restaurant, the food was very tasty, well presented and the staff were very attentive. There was a good variety of food for breakfast, including a complimentary glass of fizz... We'll stay there again."