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"Staff were very welcoming and always there to help.The hotel itself is 1st class and we enjoyed l stay very much."

"Lovely hotel and excellent staff"

"The room was very spacious, beautifully decorated and designed and the main hotel lobby bar was also beautiful. A 10 minute walk to York centre "

"Yes very warm welcome from staff"

"Staff very helpful the breakfast was lovely. The room was very clean and comfortable. "

"Lovely hotel, perfect location - short walk along tow path to city centre. Large room and lovely bathroom. Excellent breakfast with particularly friendly staff - only one minor point is that none of the salt and pepper grinders we tried actually grind - possibly a known issue as there were sachets also available. Also witnessed that this hotel is very welcoming for dogs and has lots of things for young children to play with in the reception area."

"Overall great stay"

"We just love yhe staff. They are all, without exception friendly, efficient and approachable. "

"Room was cozy and clean. The front desk staff was super friendly and helpful. I highly recommend this hotel. I will definitely stay there again!"

"Excellent cleanliness excellent service especially good staff excellent rooms "

"Great suite great staff"

"Moved annex to main building which was good."

"Very clean and comfortable room. Great bed, quiet area. Excellent breakfast. Short walk into town. I liked the option of not having the room serviced and receiving a free drink! The lift was a bit dodgy - very slow. Enjoyed my stay."

" Staff great service great parking good food very good plenty of choice food & drinks Stopped before still very good our room was ready for a refurb but still nice & big"