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"Friendly helpful staff. Great location. Room well presented but no shower gel in the shower! Spa would have been £50 pp as we were on a B &B rate. Food in elements restaurant overpriced and vegetarian choice was bland and disappointing. Gorgeous slightly individual hotel but definitely overpriced"

"Everything was lovely but the food was amazing. I would stay again just for the restaurant."

"Location"

"Overall an OK stay but not worth the price tag. Visited at half term, hotel appeared under prepared. All staff were helpful and polite but clearly under staffed so not necessarily their fault. Room not ready 2 hours after check-in, walkways not maintained, dirty glasses and plates with food on outside a lot of rooms. 1 bath robe in the room for 3 guests, toilet in the room didn't flush and whole bathroom in need of basic repairs. Bar/restaurant stopped taking food orders at 7:20pm in school...

"Room was big and clean with a lovely bed. Bathroom was ok but looking a bit tired. Parking was easy. Breakfast was great, everything you could want including omlettes. Didnt like the orange juice was more like orange squash. Public areas were modern and clean."

"When we arrived, the receptionist required a piece of ID to confirm my name. She could have been friendlier about it...she was a bit 'cool'. Saw 2 'silverfish' bugs in the bathroom the first night but none after that. Why only 1 hand towel for 2 people? Didn't replace 2 milk sachets the next day. Sorry, for noting all these things. The breakfast is super. The young man at the desk was very helpful in arranging an early a.m. taxi for us."

"This hotel is a unique and special place to stay. It’s"

"A lovely, well run hotel with friendly helpful staff. Breakfast was superb and the room clean , comfortable with everything you need. Thank you the Sandburn Staff!"

"Nice place..a little tricky to find. Service first night good great breakfast...2nd night and breakfast not as professional. Disappointing provision of toiletries....only enough for 1 first night and NONE 2nd night.....just the hand wash!!! Comfortable bed and spacious room with good thoughtful provision of everything else."

"Comfortable"

"Muy cerca de todo."

"Great hotel. Lovely room, nice breakfast and evening meal. Good location, right next to the town"

"Clean Room. Staff Good.Breakfast Good. Bar Good. Food Good."

"Great location with easy walk to train station, National Railway Museum and the York Minster. Staff were excellent. All and all a great stay."