I was traveling to the U.S. and had to overnight in Accra. Novotel was clean, staff friendly, and the food tasty (although the room service a bit slow).
Allison W.
6/10
This hotel needs a general upgrade.
On arrrival the TV, wifi and safe did not work properly. By the time I left the TV had been repaired and the wifi was a little better than before.
Novotel must understand that a good wifi connection is essential for business travellers. We don't necessarily enjoy meeting each other in the bar and loby area because our wifi connection keeps fading in and out in our rooms.
On the plus side the staff were very pleasant. The only downside was refusing a late check out because the "hotel was full" - ordinarily I would accept this, but as they did not clean my room before 2 - 3 pm each day I could not see how it mattered. The food was reasonably priced and the breakfast better than expected.
James
8/10
The airport transfer service was good and also the buffet breakfast. The air conditioning unit in my room was very loud and the room felt a little bit damp.
ผู้เข้าพักจริง
8/10
l'emplacement au centre de Accra mais proche aéroport, les chambres propres et le personnel accueillant. Très bon hôtel pour les voyageurs d'affaire
Dmitriy
6/10
Stayed at Novotel for business visit. Staff very friendly. Room a bit stuffy but very clean. Food variety was super!
Close to all facilities
Simon N.
10/10
Olatunde
6/10
I spent 5 nights at Novotel and loved it.The only thing I had a problem with was the staff.They were not very hospitably, they never used to greet.The staff were highly unfriendly but food was good and room was very clean.
Victoria
6/10
Sinc with former resident hair... beth needed serious repairs, bufe was with big variety but not tasty
Arik
8/10
Service levels have improved in the restaurant. The pool/bar area always a nice place to relax and reply to emails. Internet works better as well. Found out that they will refurbish the hotel soon. Only gripe is that you have to grab a taxi to go anywhere interesting and the taxi's based at the hotel rip you off.
kevin
6/10
ผู้เข้าพักจริง
4/10
Comme les quelques autres grands hôtels de Accra, celui-ci est cher.
En plus d'être cher, le Novotel est aussi une demi-ruine. Tout y est vieux, usés et mal-entretenus.
Le style est démodé (a-t-il jamais été beau?), très bon-marché et racommodé de partout (quand les choses ont été racommodées).
Ce n'est pas vraiment ce qu'on attend pour plus de 200€/la nuit.
Le meilleur de cet lieu est sans doute la machine Nespresso au petit déjeuner.
Benoit
8/10
ผู้เข้าพักจริง
8/10
Rent og fint, gode senger, god frokost, ingen mygg eller andre kryp. Alt en trenger for et jobopphold.
Liv Kristin
8/10
Rudal
10/10
Michele
8/10
excellent location for business and great service. the food is lovely and varied and the wifi connection fair.
ผู้เข้าพักจริง
8/10
I was in Accra for an exam and that is what I was preoccupied with. Also I stayed for only one night, but the little time I spent was pretty good.
ผู้เข้าพักจริง
8/10
Had a really enjoyable 2 night stay here for a work trip. Friendly staff and even bought 2 of the paintings hanging in the lobby!
Andrew
6/10
Brauchbares Hotel im Zentrum, Preis Leistungsverhältnis akzeptabel, Hauptspeisen bei Buffet fallen negativ auf
ผู้เข้าพักจริง
8/10
Le niveau de confort habituel, petit-déjeuner à la hauteur du standard Novotel. Belle piscine, qui ne semble pas immense mais qui est finalement assez spacieuse. Une bouteille d'eau minérale est offerte dans la chambre chaque jour. Seul bémols : la salle de bain, tuyau de la douchette qui fuyait et support douchette cassée. l'agent d'entretien qui est venu voir le problème a dit "faut mettre la main comme ça" :) Tout le personnel est bien sympathique au demeurant !
ผู้เข้าพักจริง
6/10
Ali Sarhan
8/10
Alfred
4/10
Hotel stuff does not work hard and they did not care about their guest. Room service was not good.
Kwasi
4/10
Kwasi Ofori Addo had alredy inform the hotel to pick up at the airport however they did not picked up him.
Hotel room service was not good. Some stuff are good but most of stuff did not wark hard.
Need more improve improve their total service.