"Excellent stay from 15th July to 22nd July with 2 room bookings (5 people). Staff are very helpful, kind and caring. The hotel is very comfortable, the breakfast buffet has a lot of choice for all, the food was fresh and delicious. Hotel is located close to gate 79 (kaba entrance gate). Concierge staff were fantastic, cleaning staff were amazing and the restaurant staff were great. Really sad to be leaving but looking forward to our next stay. Kids club was a huge hit and we used it 4 times. The...
"It’s up on the hill, does have a shuttle service, but it so complicated to get to the shuttle, and it’s only 2/3 minutes ride.
We walked to the haram walking up the stairs, down the steps and walked some more
Such a waste of time, even though it’s so close proximity to haram.
My husband and I actually were staying at Makkah Hotel, but decided to stay one extra night and found out double tree is quite cheap. I wouldn’t recommend it even for the price.
But This lady Merida at the check in, she...
"Easily accessible to gate 79 (kaba entrance). Beautiful, clean hotel with great facilities. Stayed for one night on 26th July 2025 before return to London. Reception staff, and concierge staff were fantastic. Excellent Haram views, with comfortable beds and room facilities.
Would book again and recommend to others. Thank you to all the staff. "
"We spend there four nights during mid April 2025. The place is amazing, the staffs are great. Special shout out goes to the maintenance crews: Satter Ali, Anisur Rahman and Md Syful Islam for their hard work and dedication. I will recommend this place for staying in Makkah specially families with kids. "
"This hotel offers an exceptional stay just steps from the Kaaba, with spacious, elegant rooms and some offering beautiful views of the Haram. The staff are courteous and attentive, ensuring a smooth and welcoming experience. Its unbeatable location makes it easy to attend prayers, and the breakfast buffet is varied and delicious. A perfect choice for a peaceful and comfortable stay during Umrah or Hajj."