"Hotel is good. We did not choose mountaim view but the room is still good. Services is great. They picked us up by van once we reached the bus terminal, it's really convenient.
Hotel staffs are very nice. They always smile.
Foods are delicious. We were impressed by break fast and dinner they prepared specially.
Food decoration is very nice and creative.
Hot spring is nice. We can book in advance which is gorgeous.
"
"Its a typical traditional onsen ryokan with exceptionally focus on customer service. Only gripe would be you either need a local number or go to the tourist center to request for shuttle service"
"Nice and quaint ryokan with free shuttle service. The tourist information centre can help to contact them for you when you arrive. We booked the only room with an outdoor onsen and bathroom as we were travelling with a toddler. All other rooms don’t have any private toilets. Dinner was amazing and served at sister ryokan 5 minutes walk away. Breakfast was served downstairs. The staff were always smiling and ready to help. Very friendly and welcoming ambiance. Only complaints — room aircon, air...
"Clean ryoukan in a picturesque little alley, a spacious room and a sublime private bath. You also recieve a free voucher for the nearby ki no yu onsen. The breakfast is massively large and tasty, I'll definitely visit again when I'm in Kobe. "
