โรงแรมและที่พักโซนา โอเตเลรา

"Absolutely 10 stars especially the staff all around. My wife sends a huge compliment to Karime from the spa staff. Thank you to everyone there for making our experience so pleasant. "

"Great spot "

"It was a very pleasant couple days with our family in Tulum"

"Great staff, great restaurant"

"We booked an upgraded master suite with rooftoop pool. We were given a completely different room that wasn't even close to the room I booked thru Expedia. Then they shifted us to another room and even that was not tye room we booked. We were so frustrated by tuat time, we just stayed in a lower category room anyway. Management and admin is awful here!!!"

"I had a very pleasant experience at Ma’xanab. The staff was super friendly and helpful. Service was definitely impeccable. Great food and drinks all around. The rooms were cleaned 2 times a day. Very relaxing experience and would definitely recommend. "

"Absolute heaven on earth! Chabely and Snow did everything possible to accommodate us; from organising airport transfers, a cenote tour, private chef, scooter and ATV hire, restaurant bookings and looking after us beyond check out time. This made the experience extra special and effortless. We have never felt more relaxed on a holiday. We are a family of 5 Aussies with three young daughters. First time in Tulum and loved everything it had to offer. The only downside was ‘seaweed season’ The...

"The best"

"Very clean and comfortable rooms. Staff was amazing and very accommodating and super nice and friendly. Bed was comfortable. Breakfast on the beach was amazing. Food at Fara Fara and Remu was high quality and nice to have on site. Overall, very happy with stay at Tago. "

"Everything about the hotel was incredible, highly recommend. Only downside was Mother Nature (sargassum)"

"Very peaceful place. Staff is super friendly. Food and drinks are lovely. I enjoyed the morning yoga and meditation. The beach loungers could use some repairs. "

"Raccoons had access to your room from the rooftop since it was made out of tree palms leaves, no one cleaned room from previous stay as the sheets were dirty and dead bugs were within the linen. No refreshing of towels while staying there for 5 days. At night the raccoons were on the rooftop and broke a whole in the palm leaves. "

"Staff were incredible. So friendly and kind. Especially given my injury they gave me extra care and understanding. Best service we could have experienced. "

"Staff was beyond gracious and classy and made us feel very wanted and safe. Hector and crew are amazing people "

"Loved our time at Pescadores!Beautiful place, great service, and good food. Definitely coming back."

"Incredible experience through and through. "

"Absolutely perfect! Beautiful room! Fantastic restaurant delicious food! Best beach lounge chairs in the hotel zone and the pool makes the beach club exquisite. This is my fourth time to Tulum this year and my favorite hotel. Honestly, I could not have been more pleased with the property the service and especially my absolutely stunningly beautiful cabin. I definitely will be back!"

"We loved the pool, the sun sets and our ocean looking cabin. If all you want is relaxation - this is a place for you 💯. We would have loved a TV in the room especially with kids but there was none. Transportation from the hotel to other areas was quite expensive and also you needed to pay for passes when you get into the park even though you have a reservation. They explained that because it’s a national park. The restaurant closes early too. Staff are very friendly and helpful - a shout...