The room was clean and the staff was extremely helpful by recommending restaurants and helping us set up private tours. We loved our beachfront room with direct beach access, including a private terrace and plunge pool. My only complaint about the room is that it was a little small, but we felt the outdoor space made up for it.
Did not like the beach weeds we’re really bad ocean water looked like a cess pool ,Never went in the ocean, On a plus side staff was amazing kind and considerate
Loved the Resort. Tulum not quite what it used to be, but still a great destination.
เข้าพัก 4 คืน, มกราคม 2026
รีวิวที่ตรวจสอบแล้ว
10/10 ดีเลิศ
Christine Wojcik
23 มี.ค. 2026
This resort exceeded our expectations in every way. Service, cleanliness, attention to detail, food quality, knowledgeable, going above and beyond in every way to make our stay beyond perfect. The front desk staff, the wait staff, the cleaning staff, the yoga instructor, the tequila tasting director, the spa staff. We absolutely loved our stay and will be back for sure!
If possible, they could add a TV and improve the cleanliness. For guests staying longer, I would also recommend providing essentials such as toothpaste and toothbrushes, as well as offering more discounts on food and drinks for long-term stays to improve the overall guest experience.
Great ,fresh food for all meals. Fantastic location right on Tulum beach, far enough away from beach clubs not to be disturbed at night but close enough to walk to them in the evening.
Exceptionally friendly and genuine service from all staff... reception, servers, housekeeping, spa
Plenty of choice of hotels in the Tulum hotel zone and this was our first visit to the area. Having now been I would 100% choose this hotel again over all the others... small, charming, cool vibe...just great
I almost never leave reviews positive or negative, but this place is incredible. Perfect location, right in the action. Spa with sauna/cold plunge circuit on-site. The staff was overly attentive and helpful + I'd highly recommend getting the ground floor beachfront rooms. Walk out into the beauty of Tulum.
The staff were all amazing, so welcoming, friendly and helpful. The room was great with very comfy beds, cleaned daily. Food at both restaurants was excellent and the location on the beach was perfect for a relaxing beach holiday but you do need transport to go into town.