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"All the staff were fantastic exept the manager who was on duty he came across as being arrogant and no interest in the customer."

"Great staff stylish rooms great food"

"Wonderful hotel, beautiful spacious room, fab food, gorgeous location!"

"Breakfast was very good and in a lovely peaceful garden. Staff in the hotel were fantastic, really helpful even under pressure. It was horribly hot the weekend that we were there (unusual for Cardiff) but they did everything possible to make us comfortable with fans (no air-conditioning)."

"The room was really lovely very comfortable bed and the staff was lovely and friendly."

"Nice room and breakfast"

"Very large and well appointed room. Nice breakfast (although kitchen add-ons can take a while), and really nice restaurant. The grounds are very scenic too."

"Lovely place to stay and staff were so welcoming and helpful. We enjoyd the hearty breakfast. The location is great to travel by train in to Cardiff city centre. We will return and hopefully arrive earlier to fit in an evening meal - menu looked good."

"Lovely stay with my children. Enjoyed breakfast as you can help yourself."

"We were on the first floor so the window was so high up you couldn’t see out of it. The quilt cover was ripped at the top and had been put on inside out. The shower was ok but no instruction for use were anywhere to be seen. Staff were very helpful. It was a bit noisy at night as sound proofing isn’t amazing but good enough. The pitch of the ceiling in our room came down low enough that I could hit my head on it."

"Absolutely fabulous place. Staff go out of their way to be helpful. The building is fantastic. The restaurant food is of highest quality. The only criticism I would have is that the breakfast menu is extremely limited. Overall well worth a visit."

"We booked a studio for two nights which was on 1/F and clean. A bottle of milk and some cakes were offered, which tasted good. We could park in the driveway or on the street. We visited the Four Waterfalls and hiked to the Pen y Fan along the horse shoe route, both spots were within 30 minutes of drive. Tesco and restaurants were just within a few minutes."

"Lovely lakeside venue not far from Cardiff. Very relaxing. Lovely decor. Staff super nice. Good value. Highly recommended."

"Lovely staff but unfortunately the room is not fit for purpose, food is decent Was showed room 8 but window broken (35 degree heat) & was given option for room9 a twin. *hole in floor trip hazard *curtain didnt open/close properly *no side lqmp* *Sheets scratchy *broken floor tiles en suite *shower rusty Was given a fan v grateful for but filthy & throwing off bits, cleaned it but not acceptable"

"Nice place, friendly staff"