"The staff was friendly.
Upon arrival the guest gets a yukata and a key to 9 public thermal springs around the town, where he may bath freely. Note that they are extremely hot. The staff also offers a free ride to the Snow Monkey Park or Yudanaka Station in the morning."
"Staff was super friendly. They took us to the ski gear rental shop and back again to return the stuff. Their English was ok, enough to explain what buses to take, recommend pistes, etc. We even received a small gift when leaving. I recommend reserving the 3 meal course."
"Location is good, opposite is the ski resort, which has good snow. Overall room was well maintained, public Onsen was nice too. However we came during early ski season, there is barely any restaurants opens. Hotel cafe food is a bit expensive, and not much choice (mainly western). If plan to stay may order half board instead, or tell hotel staff to reserve dinner before 10am"
"This Ryokan was quaint in the perfect way. It felt traditional without the modern flair. The owner was amazing and drove me to the snow monkey park at no cost. The onsen was perfect and tatami room was gorgeous. Amazing view around the town with the snow."