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"What a spectacular place! The staff were very helpful and gracious, the room was lovely, the nine Onsen were all unique with different temperatures of water (the Onsen in town were very very hot, so this was especially nice to have), the food was delicious (they even prepared vegetarian for us!), my message was EXCELLENT. We took the shuttle to see the snow monkeys but walked the 20 minutes back in the sun. And had the special treat of seeing and playing a game with the charming and talented geisha of Shibu Onsen! We had a lovely two night stay. "

"Very good accommodation!!!"

"The gentleman who runs the place is very nice and accommodating. There was hot water and tea waiting for us in our room, which was a delicious, unexpected treat. The bathroom / shower are small, but were clean and served their purposes. The women’s onsen was very relaxing and much needed after a day at the Snow Monkey Park. My family and I enjoyed our stay. "

"Spacious room Japanese style rooms, incredible onsen and shower spa with great Mountain views walkable to shops and town "

"clean rrom, staff"

"Room was massive, double the size of any room we have stayed in in Japan. Pillows had both Western and traditional Japan options. Fiona was encompassed in a fitted sheet (never seen this before) but kept us all warm even when it was sub 0 outside. Room had access to outdoor area, exclusive to the room, which had table and chairs. As it was an insensitive, there was only a toilet in the room - all showering had to be done downstairs in the onsen. Onsen was boiling hot - too hot for most of our group. Tip - if you don’t want to keep pushing the button to keep the water going har a shower in the onsen on the left. Location wise was great too - couple of minutes to the train (although up a very steep hill) and near lots of restaurants and the bus for the Snow Monkeys. Enjoyed our stay and would stay here again."

"Everything was great! The staff, accommodations, service and staff were exemplary."

"Everyone on staff made us feel welcome from the start. Aziz and both ladies at the front desk were extremely helpful and lovely people. We will always remember them abs their friendliness and how nice our stay was. Will stay here again. The onsen is fabulous!"

"Clean and lively with great Onsen. Right on the ski slopes."