"We had a great time at Sunscape.
Pros:
-Best service we have ever had throughout the hotel, this is clearly a focus and the level of excellence is there (Especially Luis at the Italian restaurant, best service I've ever had
-Lots of great activities for kids and the Kids Play Centre was a great amenity
-Beach was awesome
-Very clean throughout
-24 hour coffee shop was a great resource to use as little kids were up early and trip back to the airport so early morning coffee and snacks a plus
Cons:
-Hotel is a bit dated. Especially around the pool area it is really slippery for kids (this is the first place to update, could live with the rooms as they were)
-Food was decent but not the best
Overall we had a great experience here and the level of service excellence was apparent throughout! Would stay here again."