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La Hacienda Hotel, at Xcaret

Property class: 2.5

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Located close to Xenses Park and Xplor Theme Park, La Hacienda Hotel, at Xcaret provides a terrace, a garden and laundry facilities. Indulge in a massage at Terasu Riviera Maya, the on-site spa. Guests can connect to free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
The current price is ฿2,151
฿2,716 total
includes taxes & fees
23 Aug - 24 Aug

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, 1 Queen Bed, Ensuite, Garden View

A bedroom with a bed, dresser, TV, and a large painting.

Deluxe Room, 1 Queen Bed, Ensuite, Garden View

  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Ensuite, Garden View

A bedroom with a large bed, two bedside lamps, a ceiling fan, and a view of greenery through the windows.

Deluxe Room, 1 King Bed, Ensuite, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, 2 Double Beds, Ensuite, Garden View

A hotel room with two beds, a wooden headboard, a large painting, and a TV.

Deluxe Double Room, 2 Double Beds, Ensuite, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Studio Suite, 1 King Bed, Ensuite, Garden View

A hotel room with a large bed, two bedside lamps, a decorative wall piece, a green couch, and a window with a view of trees.

Deluxe Studio Suite, 1 King Bed, Ensuite, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Royal Room, 1 King Bed, Ensuite, Garden View

A spacious room with a large bed, a leather sofa, and a glass coffee table. There are multiple windows providing natural light and views of greenery outside.

Royal Room, 1 King Bed, Ensuite, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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Downtown Playa del Carmen
  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
9.2 out of 10, Wonderful, 145 reviews
The price is ฿3,753
฿4,655 total
includes taxes & fees
5 Sept - 6 Sept
Hotel Indigo Playa Del Carmen by IHG
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About the area

Playa del Carmen is home to La Hacienda Hotel, at Xcaret. The area's natural beauty can be seen at Playacar Beach and Playa del Carmen Main Beach, while Xenses Park and Xplor Theme Park are popular local attractions. Don't miss out on a visit to Xcaret Eco Theme Park. Visit our Playa del Carmen travel guide
Map
Ave. Rancho Viejo al Parque XCaret, Fracc. 1, Lote 13 entre Calle de los Sentidos y Calle Xangos, Playa del Carmen, QROO, 77712

What's nearby

  • A coastal resort with clear blue waters, a rocky shoreline, and thatched-roof buildings.
    Xcaret Eco Theme Park
    14 min walk - 1.2 km
  • Xenses Park
    5 min walk - 0.4 km
  • Río Secreto
    14 min walk - 1.2 km
  • Xplor Theme Park
    16 min walk - 1.4 km
  • Cenote Santa Cruz
    4 min drive - 1.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    56 min drive

Restaurants

  • Viva Wyndham Maya
    10 min drive
  • Turquesa
    10 min drive
  • Cupcake Cafe
    7 min drive
  • Blue Moon Beach Bar Sandos Select Club
    7 min drive
  • Riviera Maya Sandos Restaurant
    7 min drive

About this property

La Hacienda Hotel, at Xcaret

  • Hotel near Xenses Park
  • Located close to Xplor Theme Park and Xcaret Eco Theme Park, La Hacienda Hotel, at Xcaret provides a terrace, a garden and laundry facilities. Treat yourself to a massage at Terasu Riviera Maya, the on-site spa. Stay connected with free in-room WiFi.
  • You'll also find perks such as:
    • An outdoor pool
    • Outdoor furniture and luggage storage
  • Room features
  • All guest rooms at La Hacienda Hotel, at Xcaret include perks, such as premium bedding and air conditioning, in addition to amenities, such as free WiFi and minibars.
  • More conveniences in all rooms include:
    • Bathrooms with rainfall showers and hairdryers
    • 42-inch flat-screen TVs with Netflix and streaming services
    • Wardrobes/cupboards, a personal chef and ceiling fans

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 1 metre
  • Onsite parking includes off-street options

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Luggage storage
  • Virtual front desk

Guest services

  • Housekeeping on request

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • No lift
  • Smooth flooring in room

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV
  • Netflix
  • Streaming services

Food and drink

  • Chef service
  • Espresso maker
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside normal check-in hours will receive an email within 5 days before arrival with check-in instructions and key retrieval information; your host will greet you
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you, key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does La Hacienda Hotel, at Xcaret have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at La Hacienda Hotel, at Xcaret?

As of 19 Aug 2026, prices found for a 1-night stay for 2 adults at La Hacienda Hotel, at Xcaret on 23 Aug 2026 start from ฿2,151, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is La Hacienda Hotel, at Xcaret pet-friendly?

No, pets are not allowed at this property.

How much is parking at La Hacienda Hotel, at Xcaret?

There is free parking nearby.

What time is check-in at La Hacienda Hotel, at Xcaret?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM.

What time is check-out at La Hacienda Hotel, at Xcaret?

Checkout is at 11:00 AM.

Where is La Hacienda Hotel, at Xcaret located?

Situated in Playa del Carmen, this spa hotel is within a 15-minute walk of Xenses Park and Xplor Theme Park. Xcaret Eco Theme Park and Ferry to Cozumel are also within 3 mi (5 km).

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