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"Service was impeccable. The shower facilities were excellent too - overall a lovely stay."

"Fantastic location and great value for money. Really nice hotel with personable staff. We had a junior suite which was probably a bit smaller than we hoped but can’t really complain given the cost and location. Enjoyed our breakfast "

"Hotel was really warm, comfy bed , good choice of food and a large quiet room. "

"Room was really clean and comfortable, breakfast was lovely and staff were friendly and helpful would definitely stay again."

"Great hotel and staff. Will stay again for sure when I'm in the area. The Club rooms give you access to the business lounge also which is a great help."

"Good food , clean room, free parking, good staff to support you for check in and ask any information "

"I found the hotel very welcoming. The room was very clean and comfortable and warm. The ensuite (although small) was sparkling clean with a good shower and freshly laundered towels. I would definitely book to stay here again. Larry."

"Beautiful stylish room"

"stayed several times, and I truly believe they kept increasing quality little by little"

"Staff were lovely and friendly "

"Room was clean and a really good size. Perfect for what we needed as a base for the evening. Staff were very welcoming and friendly whenever we spoke to them"

"Room was lovely. Clean, well kept. The entrance, reception and dining area is modern and clean. Noce hotel, would most certainly stay here again."

"A beautiful location, staying within an actual castle grounds. The breakfast was amazing and catered for myself and my partner who is vegetarian. All members of staff were really friendly including the cat that greeted me as I went for breakfast. The only negative was how loud the room above was throughout the 2 night stay, but we still slept well and had a great time."

"A good 3 nights stay despite the cold weather. The Premier room was just as expected from the pictures, comfortable, clean and warm, once the radiator was turned on, and quiet. Only downside was the noisy cold water tap and toilet refill. The breakfast was really nice, with plenty of choice, and the evening meals also good, helped by the friendly and helpful staff. Glad we didn't stay in the centre of the busy Durham, as the drive to the free Park & Ride bus was easy. "