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"Clean room"

"It was very centrally located to see all the sites and get anywhere I wanted. Housekeeping did not visit the room at all. And the room was badly lit. "

"Breakfast was fresh and good"

"Very convenient location, kind staff, and comfy rooms. "

"It had all we needed and more!"

"Didn’t eat breakfast"

"The hotel was nice overall. The bathroom was a little questionable with the door not closing. Other than that everything else was great."

"The only hotel I’ll stay at in Chicago!"

"The hotel facility and room were decent enough, however, my chief complaint was with the shuttle service they use to bring travelers from the airport. I received an email from the hotel partner to provide transportation, and I booked a pickup for my wife, arriving sperately, for $106. The service was to meet my wife with a sign with her name on it, but the driver never left the parking lot and it ended up being 45 minutes before they could connect. An Uber would have been twice as fast and much...

"Nice, clean, and quiet hotel. Staff was super nice and the bed was comfortable. Will make reservations again!"

"I booked this for a special birthday trip for my daughter and my husband. The staff was so kind and the location was perfect. Great walking distance to lots of places. My husband said every staff member was so kind to them, from the front desk, valet, everyone they met. I would stay here again no or sure."

"Room was decent"

"Incredible location Beautiful foyer Comfy bed, but tiny room Bar of soap instead of shower gel "

"This was by far one of the worst hotel experiences of my life. The property condition is dated and not aligned with the photos. The towels had visible stains on them. The coffee maker has and old and used pod in it. The bathtub was clogged then my room wasn’t cleaned on a two night stay. I’d highly recommend any travels to avoid this property at all cost. Then to charge a destination fee of $25 per day but run out of food choices a breakfast is incredibly. Id describe this as a historic...

"Breakfast and parking not included"

"Location and service "

"Location was perfect. Everything else was meh!!"

"Pros: Excellent location!! Super close to Shedd and Field. It’s in a quieter part of town — perfect for families with young kids!! Cons: We had two rooms during our visit. The non-city view room was super dark and dreary and seemed a bit run down. The city view room was much nicer! On our second night, my kids used the hot tub and there was clearly too much chlorine added. Our eyes watered, it caused us to cough, and the foam literally bleached and caused the fabric on their bathing suits to...