"This property clearly prioritizes customer service. From the staff at the restaurant / bar to the staff assistance when I couldn’t do the automated checkin (Expedia reservations / non-UK addresses don’t line up with their system), you could tell that they wanted you to be delighted with your stay. Would definitely stay here again if I am in Southport. "
"Stayed here prior to our cruise sailing. Walkable to terminal. We were so impressed. Lovely boutique and each room is unique and the attention to detail was superb. Delightful true Southampton feel with high end quality touches. We saw our ship from our window! The bar downstairs was cozy and dinner at the restaurant was a delicious finishing touch to our stay. "
"Would def stay again. Note that there is no AC in this hotel. They do provide a fan but it was quite warm even with. Kudos for doing their best given the heat.
Stayed here for one night prior to cruising — can walk to cruise ship from hotel no problem. Lots of things to in the area. Very close to Southampton central station as well.
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"The staff were incredibly helpful and friendly, the food in the restaurant was excellent and the breakfast (included in room price) was super quality."
"The woman managing the place was very kind and helpful. She gave us tips for walking around the area and finding restaurants. When we had a little trouble with transportation for our cruise, she contacted a local taxi company who was there in 5 minutes. It made our day much less stressful. Thank you very much! "
"The location of the house was a short walk from the train station. The neighbourhood felt safe and clean. The house itself was well looked after and clean. Directions to find the house and get in were easy to follow. My room was spacious, airy and the bed was very comfortable. Great value for money, I would stay again! "
"Me and my friend booked this place as it was quite close to where we shared a house as students 6 years ago and the charm was the same, for us it was a familiar and comfortable stay - the staff were lovely and helpful too, rooms were very nice and it was great value for the pricing.
If you don't mind a shared shower, toilets and kitchen area, definitely give it a go.
My one critique of the house was that the door locks were a little finicky, a few times me and a few other guests got stuck...
