โรงแรมและที่พักในเวสต์แฮตฟิลด์

"The room smelled like the air conditioner filter had never been changed. The shower curtain bottom was sopped with water. The carpet was covered in debris. The television didn’t work. The nightstand lamp didn’t work and the desk lamp was missing a bulb. The window blinds were covered in filth. It was really bad."

"The room was over all decent. the room smelled old/musty, my guess is the dirty carpet holding onto old funk. toilet seat was a little dirty, thankfully I carry with Clorox wipes."

"One of the reasons that I stay at Hampton Inn is because the beds are so incredibly comfortable, and this visit didn't disappoint. But, what stood out about this Hampton Inn was the breakfast. It was amazing! It was seasoned, there was a variety of food, each day, and it was perfectly prepared and executed. The staff was helpful and even brought out almond milk for my daughter. Another big plus was that the staff were all very friendly and helpful."

"Good"

"Water leak caused water to be shut off during the night. We were told they were waiting for maintenance to come in at 8:30 am. No showers, no toilets, no sense of urgency from the staff. TV barely functioned. Not the first time we've experienced this at this hotel in the past year. We were told the problem would be addressed but clearly that was lip service. Rethinking using this hotel on our periodic trips in the future. No offer of a discount or credit on a future stay."

"The girl at the front desk was so kind and understanding about all of our requests. The pool was the cleanest pool I've seen at a hotel in a long time. Beds were comfortable and AC really cold. Great place to stay!"

"This is a solid, enjoyable place to stay. It’s quiet and the beds are comfortable. The breakfast isn’t quite what you will find at the better Marriott properties, but it’s definitely top shelf for the Comfort Inn brand. The location is close to both Amherst and UMass campuses, but not really connected to either one."

"Beds very comfortable. We only stayed one night but would go back. Pool not open but no big deal.Breakfast was good with several options and constantly refilled during the 3 hour window."

"I really like the set up of the rooms in a Tru Hilton hotel. Beds are great, bathroom is great, hooks on the wall, a pull out desk so you can watch tv. Heating and cooling system works well. Great hotel."

"My grampa/mom/dad had to leave their trip a weeks early and because no one told me I had to call within 24 hours I lost thousands of dollars. I will be posting all about it-very disappointed!!"

"breakfast was delicious. staff was extremely helpful and accommodating. only negative was there was way too much clutter. too much furniture and too many decorative thingys on top of the furniture."

"Good location. Friendly staff. Clean"

"Clean room. Ample parking"

"Everything was moist. Felt like I was in a moldy room there was so much moisture on everything! Staff was helpful thpugh not enough people. Location is terrible with poorly signed entrances. Wifi was useless and towels were scratchy. The worst hotel experience I ever had."

"The bar in the lobby with all the seating was a great place for our group to gather. One night someone ordered pizza and that was great, not having to go out. I ordered it the next night and the only problem was that someone not part of our group thought it was free and tried to take off with one. We got it back."

"They have an onsite gym but it doesn’t open until 8am, so wasn’t able to access it before leaving for work commitments. Breakfast was the low point, pretty greasy and unappetizing. Nowhere to sit even if the table were unoccupied as they were so sticky and dirty. The rest of the hotel was spotless so it was a little surprising. Rooms are clean and spacious. Overall good experience."

"Y"

"I was made to believe that they had several cribs, but when I got there I was told they only had two and both were out. The clerk was extremely rude about it. When my room was done, they did not vacuum and one of the beds was not done."

"!"