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"We have just had a wonderful stay here as my other half was doing the Great North Run. The staff were so helpful polite and attentive. The room was excellent spacious .really comfy beds full bathroom and had everything we needed as well as very quiet. So now comes the restaurant........ wow just wow the food was top notch all freshly cooked and some of the best Italian we have ever had. Portion sizes are not for the faint hearted ie great for a pre run carb load tea for my partner but so...

"Very friendly lady at the counter. We travelled to Newcastle recently for the Great North Run. The lady (I am so sorry for not remembering her name) had plenty of suggestions about how to get to the venue. She even let us keep the car parked after our check out. The location is very good as well. Buses and Metro available within a short walking distance. Great value for money!"

"Set in the grounds of a golf course, the room, part of the Courtyard area, was exceptional. Set on 3 levels, the bedroom was on the top level with wall mounted TV, then a seating area below that and a second TV, and the bathroom below that. The only negative for us was the heavy quilt, which was too hot, and the soft pillows, offering little support. Breakfast was excellent. It was ordered from the menu. However, a buffet offering fresh fruit, pastries and cereal would be a useful addition....

"Matfen Hall really is outstanding, my stay was faultless. All staff were so warm, welcoming and helpful- I was greeted upon arrival with a welcome drink and my bags were taken up to my room whilst I checked in and relaxed in the Great Hall. Every nook and cranny of this hotel is gorgeous, beautifully crafted and fabulously furnished, including the room I was allocated. It was a generous size bedroom and dressing area with a huge bathroom, stunning views and light and airy in the daytime but warm...

"What a beautiful place to stay very scenic next to the river, staff very helpful, knowledgeable and kind. A great place to stay during my hadrians wall walk "

"Pros - quick check in , lots of parking, lovely clean room, big bed, good tea tray, a bath rather than a shower Cons - could hear music from pub (might just be me being an old git)"

"Nothing to do in the area but it's an airport hotel so that's hardly surprising. The rest of the experience was excellent as usual, I've stayed there a few times now and it always is. Service is not like some other airport hotels where they know you're in and out so don't care much. Recommended for what it is."

"Charming historical place. Nicely done up. Food in restaurant excelllent. Had a lovely time relaxing and eating."

"Very friendly staff and great location for the airport "

"The property is beautiful. The staff were very helpful during check in. Our room was in the Castle View Lodge and was very nice. The meals - dinners and breakfasts- were fabulous. The tour of the castle was very interesting and informative. "

"Stayed for one night. Room was large, comfortable and very clean. In fitting with the quirky pub, very oldy worldly."

"lovely clean room "

"Just needed a one night stay and location was fantastic and room was amazing "

"Helpful, friendly staff with a warm welcome. Fresh, modern room with the bonus of a skylight and a telescope to view the wonders of the universe. Highly recommended."