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"Ubicación, limpieza, comodidad y atención de la recepcionista,muy amable y atenta "

"Staff"

"Staff was really good and ready to help after my long journey. "

"Todo el personal muy amable y el hotel muy bonito! "

"Paul the manager was just excellent he made checkin So easy breakfast amazing and the bar made the best gin and tonic on my whole trip I truly enjoyed my stay 5 star service "

"Recomendado "

"Our stay was amazing. The location is incredible - all alone on a mt top. The staff made us feel spoiled and they are so friendly. The room was spotlessly clean and seemed new actually. The views, the jacuzzi looking out over the mt and nearby city, the fireplace.... all made our stay magical. We did not eat dinner at the site, but breakfast was delicious."

"Hotel Luna Volcán is more than a place to stay—it’s an experience that stays with you. Waking up to the majestic view, surrounded by nature and complete tranquility, felt truly magical. Every corner of the hotel is filled with warmth, beauty, and intention. The staff made us feel genuinely cared for, not just as guests but as family. The rooms were cozy and inviting, the food was delicious, and the peaceful energy of the property allowed us to truly disconnect and recharge. Leaving was hard, and...

"La atención al cliente excelente, la chica que nos atendió fue muy amable. "

"Instalaciones limpias, en un sitio muy tranquilo, con una vista espectacular de baños abajo, los encargados muy amables y gentiles, un sitio 100 % recomendado"

"Excelente ubicación y servicio "

"Family owned. Well located. Clean and very reasonable price. Andre was helpful and accommodating. Would highly recommend."

"Very comfortable and my room was clean, shower hot, central location was great and staff lovely "

"Hotel es so nice and cute, very central location. Rooms are very clean, rooftop breakfast is so nice. Personal is so attentive :)"

"This is a little gem right in the heart of Baños. Very quaint, very reasonable price, excellent friendly staff"

"Todo estubo bien, el dedayuno, la habitacion, las instalaciones, y la atencion estubo excelente, lindo equipo de trabajo"

"Lindo el lugar para conectar con la naturaleza y consigo mismo"

"Personal muy amable, linda ubicación cerca de los principales parques"

"Friendly staff, well located and very clean."