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"Hotel says parking available. But actually you have to use a pay carpark down the street it’s only a £1 up too 18-00 On sat though. Also windows don’t open. But they had a good fan"

"This was our first time staying at a hotel that wasn't staffed. We thoroughly enjoyed it. The accommodations were very modern. Plenty of hot water. Easy access to both train and bus stations. Walking distance to a variety of restaurants and grocery stores. Quiet. We didn't hear street noise. Stairs are steep, as others have noted. Google Maps doesn't pin the location precisely, so look for the sign. We also recommend Köz Turkish Restaurant for a fabulous evening meal, Cafe N Joy for a simple...

"Lovely countryside, beautiful garden, excellent staffs, perfect room."

"We booked a studio for two nights which was on 1/F and clean. A bottle of milk and some cakes were offered, which tasted good. We could park in the driveway or on the street. We visited the Four Waterfalls and hiked to the Pen y Fan along the horse shoe route, both spots were within 30 minutes of drive. Tesco and restaurants were just within a few minutes."

"This hotel is the back of beyond and not very pleasant.. restaurant not open for evening meals due to the heat.. no fans in the rooms so broken ones were found but were absolutely filthy .. it appeared that the ground floor of the hotel was let to the local housing team for those in need… cleaning staff were lovely and helpful as were both the front of house team but would not recommend staying here … this should be solely turned over to the local council…"

"Room wasn’t cleaned so also no tea/coffee/water replaced. Called reception and replacements promised within 10 minutes - never arrived after an hour so had to re request. No clean cups or spoons. Two power cuts first night with no answer to an Expedia message. Hotel was extremely dated and it is never a 4 star room and the receptionists all lacked basic pleasantries/communication skills. Much prefer Llechwen Hall stays. Golf course looked nice though"

"When I booked the hotel I asked if I could be away to rest and relax but was placed by screaming children banging doors and running up the corridor and they were the same in the room next to us"

"Our room was excellent - recently decorated with good facilities - our only problem was with the shower (no instructions). We had an evening meal which was very well presented. No breakfast available but there are coffee shops and cafes in the village. The staff were very helpful. We would happily stay here again."

"Great stay!"

"Clean and tidy room No air conditioner it was extremely hot over 31 degrees celsius and the window could not be opened due to a window safety cable. We had to cut our stay shorts it was just too hot and we could not sleep in the room. Very stuffy fan just circulated hot air. Very disappointing thought Best Western had a minimum standard across the chain this one certainly did not compare to others....."

"Lovely clean rooms set in a lovely hotel with beautiful surroundings. Carpark had plenty of space. The pub/restaurant was fantastic. One of the best steaks I’ve had. I was impressed by the wine list as it had plenty of choice of fantastic wines. Only downside was they stopped serving drinks at 10pm. Much too early to shut shop after you’ve been in the restaurant all evening. Other than that, we were satisfied."

"Kel and Mel made us feel very welcome when we arrived. Gave us ideas about what we could do. We enjoyed a day walking along the canal and the next day to a local sites. The Breakfast was excellent."

"Always enjoy staying at any James Place properties, never had a complaint to make. Clean, comfy, great decor, staff are always friendly and helpful. Just splendid!"

"Staff were great, food good and great location would return."

"Great location for us. Very friendly staff. The heatwave was too much for the AC and our room was not as cool as we like and the bed was very firm. A good value however."

"Good stay, convinient parking, room a bit warm due to to unsual warm temps, but location offers a nice view."

"Our room was very clean and we appreciated the fans that were set up. The staff were very friendly and helpful and the breakfast was good."

"We really enjoyed our stay, Room was very comfortable and quiet. Lovely choice for breakfast, and had a good menu for lunch and dinner."