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"Nice stay, friendly, helpful staff, lovely room decoré/amenities"

"I had a great stay at this hotel for the night. Very clean, comfortable beds. Clean shower. Could connect to the TV to watch the likes of YouTube or watch normal channels. Room service, although I didn't use this. A lovely restaurant with lovely food..and the staff were fantastic. Even checked me in an hour early. Thank you so much for a lovely stay and I highly recommend booking."

"Despite being very close to the M4, the room we stayed in was quiet, comfortable and clean. Well maintained public rooms as well. All the staff from check in, bar staff, waiting staff and the maids were very pleasant, helpful and considerate. Nothing was too much trouble. Good value for money & as much breakfast as you need. Thank you."

"We have stayed here before several times but this time was really disappointing. We booked an accessible room but on arrival we were told this wasn't available and we were on the first floor. It was fortunate my operation for a knee replacement was postponed or I wouldn't have managed the stairs (no lift). The first floor room was stifling as it was during the ongoing heatwave. No fan provided. We went straight to get a cold drink (having driven 200 miles we were parched). Ordered the drinks...

"The rooms including the en suite facilities are finished to a high standard. Breakfasts were excellent with a wide choice of items available. The dinner menu also offered a good and varied choice of quality food. Staff were very pleasant and always happy to help. My second stay and I will have no hesitation of staying again"

"Upon arrival there was a sign saying the pool, sauna and steam room were going to be out if order for half of my stay, this was not communicated at all and no compensation or adjustment made to the room rate to compensate especially being in mid to high 3 figures. Tried to book a massage onb3 seperate occasions only to be told on Monday the entire afternoon had been blocked off for no reason, one day they had no availability and one day they had someone working who couldnt even offer the full...

"5 star food and service from a 4 star hotel cocnveniently located in teerminal Gatwick"

"Parking was a bit of an adventure and it didn't mention that parking was £25 for overnight. Plenty of bars to eat and drink, thought £12 for 2 pepsi was a bit much but it is a fantastic place. Dinner in the grill was exceptionally good and descent price. Breakfast was best £9 each i have ever spent, but book it with booking or it £24 each in hotel. The breakfast had everything you could possible want and every ingredient was of excellent quality. Highly recommend this hotel. We plan to go back...

"My overall assessment on the stay would rate it no more than a three star. There are some minor maintenance issues that need to be looked into. The staff were very pleasant and helpful. Food was very good and the full English was excellent. The idea of filling out what you wanted for breakfast the previous day was not really how I would like it as this might change, I would prefer to decide on the day. Conclusion: The accommodation was a little tired and in need of a spruce up."

"The public areas show off the heritage of this very old house to great effect. We loved the breakfast - both staff & food were outstanding. The extensive grounds contain the Golf courses, but even with magnificent trees and the lake, there is no escape from Golf. The only significant disappointment was Wifi coverage in the Mathern annexe. I spent far too much quality time back & forth to reception to no avail. Management seem to be addressing the issue, so fingers crossed for future...

"The whole experience was super friendly super efficient, just about quietest hotel room I have had. Would highly recommend"

"Clean basic room Daily clean, towel refresh Provided with a fan Shower not so good Small t.v For the money it was great clean bathroom, clean bed linen bed a bit hard but that’s my preference. A great base for checking out Portis Head. Friendly guy on reception very helpful"

"One night stay. Very friendly staff. Lovely village location with nice view of the Wye valley hillsides. Very reasonable pub standard evening meal, breakfast was spot on. The room was clean and comfortable with all the bits you would expect, kettle with tea and coffee, a nice bottle of sparkling water, TV, good quality soap and shower gel etc. Great value for a very reasonable price. Add in that they served a well kept pint of Tribute Ale."