โรงแรมใกล้ศูนย์การค้า Touchwood, เบอร์มิงแฮม

"This was such a great family hotel. Family room was spacious and lovely set up. The kids loved the swimming pool (which offered towels which helped with luggage and washing when we got home!). Breakfast had a great selection and of good quality too. Will definitely be staying here again."

"Clean convenient to m5 and lovely helpful staff. BUT advertised facilities include ev charging however the hotel has no control. 2 ev charge points have been out of service for twoweeks The faster 50kw was subject to other guests not disconnecting / leaving the bay once their charge complete. Negating the advantage of choosing this property in the first place"

"Comfortable "

"Lovely team, rooms a little dated but that is reflected in the price, clean & comfortable."

"Quality hotel great facilities and happy staff.Eat in restaurant again good quality.Stayed overnight prior to an early flight from Birmingham next day.Relaxed great start to our holiday"

"I would say the room was pretty basic but then I find most ibis are. The bed was very hard and I didn't have a great sleep, I suffered with arthritic pain due to the hard bed. That being said the staff were very helpful and the hotel is in a great location for the airport."

"This is INDUSTRIAL hotel keeping. Useful if you need to be at the Airport overnight, but that's all"

"My only complaint is the good. £21.95 burger and fries only got about 6 fries also chicken supreme with roast veg and potatoes, hardly any veg or potatoes plus NZo seasonings 😢 "

"Yes all good thank you"

"Location is good"

"Nice clean room, staff pleasant. Very good price and perfect location for us. Only downside was the noise insulation could be better. Couldn’t hear anything from the bar but the room above were constantly moving for hours and next doors snoring could clearly be heard. However would stay again "

"good view good place and good service mind"

"Perfect place, spacious, and with excellent amenities. Breakfast very well served with a good variety."

"The breakfast had a great variety and fresh. Hotel nice with giod facilities. "

"Fantastic service and very helpful staff but if you want a good night's sleep make sure your room is away from the front of the hotel. Smokers and other guests meet outside from early morning and are not quiet."

"The breakfast here is lovely, some of the best scrambled eggs I've had in fact. Their star quality is that the staff are beyond attentive. Parking is easy. All the staff have been fabulous from beginning to end. I honestly can't fault them"

"Had to click on something to get to this part of the review. Never actually stayed at the hotel, but spoke to a lady called Catherine who was brilliant! We had to cancel due to family commitments, but good old Expedia wouldn’t refund as they said I was too late to do as, but I took out the cancellation cover with them which said I could cancel up to the 3/5, but they thought different. I will never use Expedia again. You need to speak to people not robots!!"

"I requested breakfast but was told they didn’t do it anymore. The stairs were cramped with 2 turns and inadequate/absent rails. We did not meet any staff. There was a note saying how we could ring them. The hot and cold water at the wash basin were plumbed in the wrong way round. I did not see any indicator for which was hot or cold. It matters because this is where you fill the kettle. The bed was comfortable and the room was warm."

"All good"