I booked last minute and was pleased with the size of the room and it was nicely decorated, the location was convenient, staff were friendly and helpful. would stay again.
The staff and room were fabulous. The only things that let the experience down was the lift area and corridors to rooms which smelt like old smoke and damp. The restaurant staff again were great but the food was not. A great location but the overall experience was 3 star.
Had low expectations based on other reviews but was pleasantly surprised. The rooms are recently refurbished, so were Immaculately clean.
Plenty of free parking, able to check in 30 mins early.
Powerful shower, good tea & coffee in the room, poetry of towels.
We stayed in a double double which was perfect for a family of 4. Fantastic value for money.
Have stayed here before for a conference close by. Staff are excellent. This time my room wasn’t brilliant. Bedside light didn’t work but they quickly brought me a table lamp. Unfortunately there was a problem with the water in the morning- sink tap ran brown for a while and the shower had no hot water at all. Was just grateful I didn’t have to wash my hair. Staff apologized. Hotel was full otherwise I think they would have moved me. Unfortunately I was also told that the leisure facilities were closed by Expedia which wasn’t actually the case and was a shame I couldn’t benefit from them but there’s always next year. Overall nothing would deter me from staying here again. The evening meals in the restaurant are excellent value for money and as I’ve said the staff are lovely.
The regency itself is going through a refit and this is our second visit.we stayed in a newly refurbished Double/Double room. The beds are comfortable and the room was a great size. If there was a niggle or more of a hindrance was the fact there are no hooks or shelf space in the bathroom for towels or clothes.
That was a small thing but one to be noted however all the staff from reception to bar to breakfast were absolutely brilliant. The food was great and we thought was very reasonable considering a hotel.
Overall a great hotel and we will be back.
เข้าพัก 1 คืน, สิงหาคม 2026
รีวิวที่ตรวจสอบแล้ว
8/10 ดี
James
19 เม.ย. 2026
ชื่นชอบ: พนักงานและบริการ, สิ่งอำนวยความสะดวก
Nice hotel, currently undergoing renovations. Staff were amazing and breakfast was lovely.
No air conditioning at all in the hotel, which was a killer on the hottest week in UK history.
Food and drinks were good apart from the dirty pint glasses.
Overall, ok.