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"The room was clean, and the hotel staff were very helpful. The breakfast was wonderful."

"polite and pleasant staff"

"Food poisoning the first night, rooms hotter than the sun, zero water pressure in the bathrooms. Constantly chasing staff for the most simple things. They ran out of ice. No fans for the rooms. No one collecting glasses or emptying an ash tray. Asked for a coffee in the morning and waited 15 minutes.. got up to ask where it was "oh i couldn't find you" yeah because you were in the kitchen flirting with the chef.. Could be such a wonderful place, if the staff weren't recreating Fawlty Towers"

"Freak breakfast, friendly staff and clean rooms"

"Wonderful staff, rooms were good, no complaints, would definitely stay here again. Also good location."

"Excellent location with the property steeped in history. Food offer is very good, highly recommend. Rooms comfortable with some nice homely touches. You have to park offsite which is about £5 per stay at Alma Rd car park in Romsey."

"Lovely Hotel should be more than 3 stars."

"Staff were great. Well located for walking around historic sites and museums. That said, there was NO air conditioning in the room, hallways or lobby. Poor workmanship on installing doors and fixtures. Bathroom door would not open all the way and had ti be closed to get to room door. Shower VERY hard to turn on. No bedside end tables. Few electrical outlets."

"Good"

"This is a VERY basic hotel. Also - no A/C. Looking very worn. If you are staying here to catch a cruise, it is not a walk to the port."

"Check in was easy, and staff were helpful regarding parking. Room was clean and comfortable enough for a couple nights. Towels and wash gel provided. Nice to include a table fan because of the hot weather. Could have done with some more sockets in the room - only 2 sockets and one was used by the fan."

"Very nice place to stay, enjoyed it. Very helpful staff, easy accessibility."

"Great place"

"Comfortable"

"Excellent single room with all you need for a night stay with reasonable price thanks"