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"It’s a small calm place, good size not so deep pool, very friendly and helpful reception and staff workers. Recommended to visit on high season(November-May) if possible, to avoid hurricanes and enjoy the seashore."

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"Can’t find it , staff don’t speak English"

"Great location and excellent customer service"

"Falta un poco de mantenimiento en la alberca y áreas comunes. No es nada parecido a la foto que anuncian con la realidad"

"Staff very accommodating. When / if there was an issue with anything, it was addressed quickly and satisfactorily . Elevator access to all floors plus stairs. Perfect location to many restaurants, stores and beach. Rooftop pool was a great place to spend our days. Another pool is on ground floor, we hadnt used it but often other travellers were there. We asked to upgrade our room, staff very accommodating in showing us several options to make our choice . Starting Nov 1, there is a...

"It is not my first time staying in Tropicana and I really like it but my friend had a very different experience with them and I feel so bad how they handled the communication and this is not her first time here. She stayed in this property 2 years ago and how they dealt with her issue lacks "empathy" especially with the on-duty Manager on October 31. I do not know if its due to language barrier or she just does not really care. Especially when my friend spoke to her and give her a respond...

"Very modern and spacious rooms. Staff were very helpful. Rooftop pool area could be better, but overall pleased with the stay."

"Amazing breakfast, friendly staff, drinkable water, ice machine, safe, good a/c, great location no loud music but still walkable. "

"Staff were excellent!"