Overall is great for me, room is nice, clean and cozy. I'm happy with the bathroom so clean and got everything I need. The location is so convenient, close to convenient stores and metro. However, since I'm a light sleeper so I asked the female staff to help move it a little bit further in, she looked at me and murmured something in Japanese which cause another staff to look at me and they both laughed. I didn't want to jump to a conclusion here but murmur something while giving a service to a customer is quite rude and the way you both giggle lead me to think so... The other staffs were nice and definitely the housemaids were super nice.