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"Clear room, efficient check-in and check-out process and helpful staff members. The location is excellent too."

"Close enough to city (2 stops away from Tokyo station). But after day surrounded by crowds and lights a welcome sanctuary to return to. Quiet location and so well sound proofed you'd never know it was a fully booked hotel. Stayed in quad room family of 4 with teens. No issues with space. Immaculately kept. Very functional design. If you have option to add breakfast buffet to your stay - do it. It's 4000 yen pp as a walk in but even that price is worth it."

"Good"

"Thoroughly enjoyed our stay. Very convenient location next to the Oeda line and a 10 minute walk to Golden Gai. While the rooms are not very spacious (something we were aware of so not a negative note really) the amenities of complimentary soaps, lotions and razors and the excellent service from all the staff more than made up for it."

"Very ample room and great amenities. The lobby is very helpful and serviceable. Centrally located but the hotel has quite a few restaurants and other stores, including a 7-11 onsite. "

"I loved how everyone was ready to help and answer any questions. They made the transition very smooth. Very professional staff. "

"The staff, and the head chef and everyone involved, were extremely helpful and very respectful. Despite our language barrier, everyone was polite and kind. Very sad to leave, but no doubt that we will recommend the Granbell to anyone. "

"Room is clean and quiet. Near train station and easy to catch taxi"

"Clean room and friendly staff and lots of extras in room. Made the trip very pleasant"