The room was new, nice, and clean, even though it is a bit small and there is no view. The window was facing an air gap between another building, so it is nice and quiet. There is a washing machine and a dryer on the 5th floor with detergent for you to use. The location is also very convenient, just 3 minute walk from Dongmen MRT station.
NOPPAWIT
เข้าพัก 3 คืน, มิถุนายน 2025
10/10 ดีเลิศ
Keito
21 มิ.ย. 2025
Keito
เข้าพัก 1 คืน, พฤษภาคม 2025
8/10 ดี
SATOMI
เดินทางเป็นกลุ่ม
20 มิ.ย. 2025
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: ความสะอาด
A staff girl was very kind asked us if we want to leave our luggages at the hotel on the check out day.
The bed was good to sleep.
The hotel location is great. Some of the staff could hardly speak English, so their service was difficult. The reception was left unattended sometimes.
Bed was comfortable and the room quieter than one would expect given the hotel location.
Roma
เข้าพัก 3 คืน, เมษายน 2025
8/10 ดี
Ming L
เดินทางกับคู่รัก
8 เม.ย. 2025
Good hotel in a very convenient location for transport, food etc.
We did a last minute booking to ARK hotel and counter staff is helpful as this is the last room for saturday and sunday. They helped us to retain the room and we are very gladful for their gesture.
Overall, the room though small but it's everything you needed it's there. Coffee and snacks available at counter, location is great fo shopping and eating. Within 5 min distacnce from Dongmeng station. We are happy with our stay and services rendered by counter staffs in ARK hotel.
Location was very convenient. Comfortable bed and good hot shower with enough pressure. Bathroom could have been cleaner. Found hairs from the former guest and a dirty bathroom door. I cleaned it with a towel. My room was next to a building with metal roofing, which made an awful noice when it rained, keeping me awake at night. And the airconditioning was very cold. Even when i turned it off, the room remained very cold. Staff was friendly.
Clean and safe place to stay. Unfortunately the top level floor( 5th floor where largest rooms are need a climbing stairs since elevator would get to 4th floor), it was fine with us but for people needs accommodations would be an issue.
Wifi was not reliable and at time stopped to reach to the servers, an updated system might help.
The hotel has free washer/driver which is a plus. But dryer does not dry well. I wonder if this is the regular specs in Asian countries? The efficiency of dryers is no where closer to the regular family grade dryers in USA but for people in shorter stay this may not be a deal breaker either.