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"Water pressure was poor, room smelled like cigarettes (and I don’t smoke) and got worse anytime the air or heat was turned on, and bed was hard & uncomfortable. While it visually appealing, it was an uncomfortable stay. Also, my check-in was at 3p but room wasn’t ready until 5:00p."

"Stay was wonderful and accommodating in helping me prepare to celebrate my husbands birthday. "

"Friendly staff, good restaurant, nice room "

"No tienen parqueo pero lo demas todo perfecto "

"Air conditioning was effective. Everything clean. Excellent. "

"Staff Was great, Room was clean, Everything was fine besides the Wi-fi. It didn't work the whole stay."

"Clean up to date room. It was also quite comfortable. It was quiet considering that this is in New York City. The only downside is no free WiFi."

"First of all, the location of this hotel is amazing. Few minutes from penn station and a subway right at 28th station about 300ft from the hotel. The room was super clean and tidy, and staff are very friendly. Theres breakfast that at convenience cost, everything looked okay, but we skipped it. Definitely will come back again when we'll visit Manhattan again."

"It was good "

"Merci aux dames à l’accueil. Leur travail a été extraordinaire. Elles nous ont aidés avec notre problème de carte de crédit annulée. "

"Clean room,"

"Easy and convenient location."

"Clean and business friendly "

"Excelente hotel y ubicación, lo recomiendo "

"I stayed at Arlo Soho in NYC Aug. 6-8. Their Hotels.com profile included free Wi-Fi and gym in the amenities. However, I was charged an additional “resort fee” of $34/day for Wi-Fi, gym, “bike access,” and two cans of water. Ripoff!"

"Good"

"Great location. Could use some free coffee in the lobby and faster elevator. Staff was great and rooms are clean. They have coin laundry machine on site."

"Room was perfect the heat didn't work though "