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"There was no hot water, The water was timid at best. Had to let shower run a while at a lower pressure to get it mildly warm to take shower. The shower temperature controller came off in my hand, It wasn’t securely fixed"

"The hotel is very clean. The room was big and well equipped. I would give it one more star. The reception staff were super friendly. Literally zero complaints! "

"Wow - beautiful hotel on the hill. Staff were friendly and very helpful. We had both breakfasts and dinners there - all was excellent. The pool is small but well equipped - and the steam room and sauna also great. A brilliant time was had and though you are further outside krakow it was less than 10 pounds in a uber. We will return !"

"I booked this hotel on the basis of it being slightly out of the centre and therefore quieter. However I had the worst night sleep of my life as there was an all night rave going on in the hotel (an organised event!) and I was on the first floor above it. The bed was literally vibrating from the bass and when I phoned down at 3.16am I was told by reception ‘there is noting we can do’. Awful, not what I expect from Hyatt."

"Hat alles super gepasst"

"Nc"

"Already sent review"

"If you are visiting Kraków and want a hotel that truly feels exceptional, Hotel Stary delivers on every level. From the moment you enter, the design sets the tone. The interiors blend historic stone, glass, and contemporary furnishings with effortless sophistication. Every detail feels intentional, and the rooms are wonderfully comfortable. The linens alone deserve mention—soft, luxurious, and the kind that make slipping into bed feel like a reward after a long day exploring the city. What...

"Great location. Beautiful hotel. "

"The hotel and staff were amazing! The food was absolutely excellent. I was fortunate enough to pre-pay for the breakfast buffet from the duration of my day which I must say was probably the best breakfast buffet I’ve ever had any hotel I’ve ever stayed in. I did have dinner one night and it was once again amazing I would highly recommend this hotel to anyone that is visiting Kraków Poland and I look forward to coming back and staying and also checking out their other properties throughout the...

"The staff were fabulous and all fluent in English, all friendly and helpful and kind. What a welcoming place! The hotel is close to a tram station so it’s easy to get to the centre, but the price is amazing— I had a lovely few days."

"Amazing location with an excellent staff. This is a must stay in Krakow."

"We booked a junior suite - this was one large room with a king size bed and a single bed. Spacious enough for 3. The room was clean, windows could open, tea and coffee was topped up daily and room tidied daily. The breakfast was good quality with a wide choice. The bar was also well stocked. The staff were friendly and helpful - I had many questions about the trains which they were able to help with. Location was excellent- approx 3 minute walk from the train station, a small supermarket...

"It’s not bad for stop while I n road trip"

"★★★★★ A Romantic Palace in the Heart of Kraków Old Town My stay at the Experior Boutique Hotel felt less like a hotel and more like stepping into a private palace in the heart of Kraków. The experience is deeply romantic—timeless, elegant, and quietly luxurious in a way that makes most other “luxury” hotels feel ordinary by comparison. From the moment I arrived and was welcomed with a glass of Prosecco, I felt transported to another era—one that reflects Kraków at its most refined and...

"Perfecte locatie in het centrum/ old town Uitstekend vers ontbijt buffet en goede kamers. Koffie en thee faciliteiten op de kamer wordt ook goed aangevuld elke dag. Mooie badkaner met regendouche. Zelfs de grote tv kon ik makkelijk verbinden via ingebouwde chromecast met mijn Netflix en streamen via de goede wifi verbinding. Ik zou dit hotel absoluut aanraden, alles op loopafstand te doen, en de trein/tram is dichtbij voor de verdere uitstapjes."