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"The room was very clean and had excellent lighting (not often the case nowadays). Staff very polite and efficient. Excellent breakfast as well. Would certainly use again. "

"Great breakfast and big room. Staff is so nice. Parking is free of charge."

"Room was very clean , staff were very friendly especially the young guy on reception. He explained where the best place was to watch the carnival. Great with my grandson who was disappointed he didnt get to say goodbye . Hotel is a little dated but didn't ruin our stay. The only moan i have is that the room was very hot and not thermostat. "

"Run my mother and daughter. Great team. Food was delicious. Plenty of parking. Loved our stay here"

"Room was clean. Bar staff were extra extra helpful and friendly."

"Lovely"

"Spotless room, lovely staff, comfy bed "

"Breakfast was perfect … "

"Across from the train station, walkable to the shops and restaurants. "

"Was good value for money, right in the centre of town. It was really busy though. Breakfast was decent. Really loved Frome!"

"Room was clean and a nice size. "

"Excellent service from all staff encountered. Very friendly. Rooms well kept. "

"5stars throughout - we'll be staying again for sure Excellent"

"The room was spotless and perfect. Very quiet in the night"

"A lovely historic building with comfy and clean rooms, helpful and friendly staff, and great food (we are vegetarians and found the food options to be quite unique/interesting and good quality). We were also given a later checkout time due to travel connections, which was hugely appreciated. "

"Coeliac aware friendly restaurant team"

"This was an excellent stay. I was made to feel truly welcome throughout and the staff really did go above and beyond. It was refreshing to stay in an independent hotel and I would highly recommend it."

"Cleanliness was tops. Distance to Heathrow and ease of shuttle to the airport were great, but we expected it to be free. When we called to book, and ask about a shuttle, we found out it was available, but no one mentioned a per person fee....we had spent all our pounds so we wouldn't take any home to the states, and the driver didn't have change for a 20pound note, so we had to use a debit card. Minor annoyance, but..."

"Ideal place before flying from Bristol airport. Room was excellent and the staff superb. Would certainly use again. "

"Helpful and attentive staff, good accommodation and great breakfast. Lovely stay! "