I have stayed here several times. Now they are part of trade winds. Over 1/2 of hotel is under construction, lots of debris everywhere, we were allowed to use drumfish amenities. Amd now that they are part of trade winds , they charge a resort fee Mine was $110. On top of the higher rates. I will NOT be back.
This resort is in the midst of a renovation and still has some kinks to work out. Plus, we kept having to dodge workers. There are not enough elevators, they are very slow and hot, the one in our building was quite dirty and run down, and the housekeeping and renovation staff also have to use them and can override you calling them.
The housekeeping setup is very inefficient. Sometimes 3 people would come in and out of our room while we were trying to get dressed. Towels would come later. We ran out of toilet paper and there was never shampoo in the shower. One day the garbage wasn't empty. There was never a day that every housekeeping task was completed.
The amenities my grandchildren used, such as the slide and wave runner were fun and it was nice that they were included. The beach is fantastic. But there was no shower at our building so that we could wash the sand off our feet before we went into our room.
None of the pools have a shallow end that is shallow enough for any children under the age of 12 or 13.
The wifi went down my second to last day and never came back up. When I called the front desk they said it was down in the entire building and they didn't know why and then hung up.
The kitchen was not adequate for my needs. There was no oven and not enough pots, pans, or especially, utensils. Having the stove top 2 inches from the sink was also a little iffy.
What a disappointment, mediocre room at best for $500, this place is under construction and the rooms are so outdated. Layout of the property is not ideal and did not even feel like we were on a beach property. Associate during check-in told bad joke after bad joke. $15 parking on top of it all. Would never stay here again.
Wasn’t told the property was under construction. Very noisy. Despite having the trade winds logo freshly painted on the building under construction, our children weren’t allowed to use the tradewinds amenities after being told beforehand otherwise. The room smelled moldy. Rented two cabanas on the beach but was charged double because we were at the Alden instead of tradewinds.
เข้าพัก 3 คืน, เมษายน 2022
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Ronald
10 เม.ย. 2022
ชื่นชอบ: พนักงานและบริการ
Old run down with smelly stairways. Seems they are renovating as there was lots of construction noise. Rooms outdated and not worth the high price I paid.
เข้าพัก 5 คืน, เมษายน 2022
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Felicia J
5 เม.ย. 2022
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
The rooms are very clean for being totally outdated. Mattresses and pillows are comfortable. The exterior is outdated and rundown. Overall, I would recommend this property just don’t expect anything fancy.
They were undergoing a major redo and it wasnt made avalabile when booking. Usually hotel let you know, in advance we planned on using grills but they were blocked off with danger signs
The only bonus to this property was the ablity to walk to the beach. The room wasnt that bad but we had a leak in the bathroom that was making the carpet wet in the living area.
เข้าพัก 2 คืน, เมษายน 2022
รีวิวที่ตรวจสอบแล้ว
10/10 ดีเลิศ
Angela
3 เม.ย. 2022
ชื่นชอบ: พนักงานและบริการ, สิ่งอำนวยความสะดวก
Just stayed here for a week. All the staff was wonderful close to shopping & food. Rooms were not so pleasant but are in the middle of being updated
I checked in around 4 pm and what a surprise. The front desk told me it is my lucky day and they have decided to upgrade me to a cottage type instead of the standard that I had booked. Also on the day of departure I requested for an extension and they obliged for 2 more hours. Very good location to everything that you need on a beach. All walking distance.
I travel to St. Petes every year and the Alden Suites Resorts is where I have stayed every time... for the last 13 years!
Two pools and a jacuzzi.
Suites pretty much have a full kitchen...stovetop, microwave. Full fridge/freezer, dishwasher, and kitchenware.
Rooms are clean. Staff is friendly.
Onsite laundry too.
Supporting a family owned business and be in the sun?! Yes, please.
เข้าพัก 4 คืน, มีนาคม 2022
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Rhonda
20 มี.ค. 2022
We have been going here for over 10 years. We have enjoyed the mom and pop part of it. We had no idea it was under construction so the extra noises were not pleasant sounds on a much needed peaceful getaways. Hoping that the new owners don’t take all of the quaintness away from staying here in the future.
The rooms are outdated, but you clearly know that when you book. Our housekeepers were phenomenal and we always had what we needed. Our room was a little far away from the “pool view” but it was fine. Great hotel for the price. The 2 queen beds were very comfortable, but the pullout couch was less than desirable for my other 2 kids. It was walkable to many restaurants and if not the Free Beach Ride or Free Bee golf cart rides were excellent as well for our family of 6 to get around. The beach is awesome. The cabana bar was great - just wished they had live music during the day and a restaurant on site. But we loved it.
Beach front room was booked several months ago but changed to pool side—based on renovations that were happening when we were there, I feel like they baited me to book then switched the room when I got there…cement work was being done on the stairs! If they thought it was going to be done, how would they had rooms available at Spring Break time!!?!!
We love this location as it is right on the beach. The property is well maintained and the staff has always been great. Our only disappointment this time was that we had booked and oceanfront room and that building ended up being under renovation. The offered us a nice gift card upon our arrival to be used at many of the Tradewinds restaurants. We appreciated the gift but would have appreciated the transparency up front that the facility was undergoing renovations. That said, we would certainly return!