โรงแรมใกล้สวนน้ําออตเตอร์โคฟ, เซนต์ชาร์ลส์

"The check in process took forever as there was no one at the front desk. The staff was just there to do the job, nothing more. The location of the property was very good. "

"Great location for a stay after a show at the Arcada Theatre. Near the main strip of shops and restaurants. A/C worked great. Clean comfy room with cable TV. POOL and weight room used for storage. They allow smoking and dogs here so MAKE SURE you get a non smoking..non-pet friendly room"

"Very clean environment Friendly staff Family friendly facilities"

"language barriers--we speak English only"

"Room we received had ceiling leak and moldy smell. Bed was awfully uncomfortable and bathroom shower was dirty. Curtains were torn and dirty. Very disappointed and would not ever stay here again."

"It was clean, didnt really see much staff but seemed sufficient and it worked!"

"The Tv did not work. They were unable to fix the air conditioner problem, which means the air conditioner ran all day and they were unable to turn it off, which could have caused a fire hazard the refrigerator never did work all my food went bad. I came here to be comfortable and never was comfortable at all."

"This Holiday Inn Express just needs some love. The facilities need maintenance. The staff was nice and the room was as clean as it could be. It is time Holiday Inn Express St. Charles for a remodel or even some maintenance on this facility."

"Felt extremely safe at this location."

"We have stayed at the Hotel Arista before and enjoy it. It is a solid hotel, in a safe and easily accessible area. The beds are not what you would expect from this level of a hotel, but they don't deter us from staying there. We will definitely return."

"We have stayed at this hotel many times and always appreciate the friendly staff—Kelly, in particular, was especially helpful during our visit. The breakfast was okay, though it feels like the quality has slipped a bit compared to past stays. It’s also worth noting that this location hosts quite a few events, so be prepared for the hotel to feel a bit taken over on occasion. Our main issues were with the room comfort and maintenance. The air conditioner is wired to a motion sensor, meaning the...

"No es un buen lugar para alojarse especialmente si vas con niños , tuve una muy mala experiencia , hay muchas personas borrachas en la madrugada con mucho escándalo me tocaron mi puerta una persona ebria, es un poco de lo aconteció..."

"Please what ever you do do not stay at this place the water is brown in dirty,and I itch all night"

"Was very noisy, between the constant walking around in the room above us, and from what sounded like laundry machines going at night. Staff at front desk was very friendly and helpful though. Updated older building."

"The staff was super nice. We stayed for 6 nights and met several. The beds were a little hard, but pillows were good. Plenty of towels and linens provided. I liked the always available coffee in the lobby, we get up early. They have a great patio out back where my husband was able to enjoy a cigar. Not a con on their part, but do yourself a favor and ask for a room in the front side if the hotel. The train runs on the back side."

"It was all ok"