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"This is my go to spot to stay when I’m back in Springfield, visiting family and friends. Once again, it did not disappoint. Especially want to give a shout-out to the crew that did the cleanup from the recent snowstorm. They did excellent snow removal. The staff was there during the snowstorm and I could tell some people were working hard to cover shifts. Everything ran smoothly and efficiently in the housekeeping staff from very friendly. The front desk people were accommodating, even when I...

"Room was spotless , the staff was fantastic, omg i can't get over how the staffs are "

"Very nice room. French Resteraunt had excellent breakfast."

"The room was clean and comfy."

"All the services of the hotel was excellent "

"We had a wonderful stay at the Arthouse! Great clean spacious room, bar/coffee shop in the lobby, yummy restaurant right next store. Super convient for a show at the Beacon Theatre. I will definitely be back! "

"beautiful hotel, nice rooms- spacious for New York standards and the price. Staff was extremely helpful and very friendly."

"Room, staff"

"Although the room was small, it met our needs well. It was comfortable and ideal for resting and showering."

"Rooms were refreshed every day, the staff was extremely friendly, room service was incredibly fast when I requested anything, the rooms were very clean and the King room with corner view is a must! The location couldn't be any more perfect. We will be staying at this hotel when we visit NYC going forward."

"Hotel concierges were very accommodating with a change to my itinerary due to the weather conditions."

"Staff was efficient and courteous. Room was clean, location was very convenient."

"The Location is great!!!"

"Great property overall, and great staff!"

"Good"

"La chambre disposait d’une litterie exceptionnelle, très propre et le personnel était au petit soin. L'emplacement de l’hôtel est idéal, à 5 minutes à pieds du Word Trade Center. La rue offre un choix non négligeable de resto à emporter ce qui vous donne l’occasion de manger chaud dans les chambres. Le rooftop est top. "

"I stayed at Arlo Soho in NYC Aug. 6-8. Their Hotels.com profile included free Wi-Fi and gym in the amenities. However, I was charged an additional “resort fee” of $34/day for Wi-Fi, gym, “bike access,” and two cans of water. Ripoff!"

"This staff is always accommodating and welcoming. The room is always cl"

"I stayed at this hotel for two weeks and it was a great experience. The location is very convenient and well positioned. My room was lovely—really cozy and well-designed. Everything went smoothly. I would definitely stay here again. Perfect stay for a long trip, too!"