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"room was good. towels nice. brought an extra blanket at our request. staff courteous"

"Sehr schönes Hotel direkt am Times Square! Super freundliches Personal, sehr hilfsbereit und zuvorkommend! Besser geht es kaum! "

"Clean room, attentive and kind staff"

"Lena was great, over the top"

"Amazing location! Also, the amenities such as the espresso machine or the refillable water bottles were very nice touches! I had read that some people said the room sizes were small but I found them to be quite sizable for a midtown hotel and comfortable overall (our party had both standard and terrace rooms). The front of house was so nice and very helpful. Would stay here again in a second!!"

"Rooms were spotless, staff was amazing! "

"nice and sweet"

"nice, friendly hotel in quieter area. Staff were helpful and friendly"

"Such a cute little room!! Very efficient use of space. Full size bunk twin beds with private bath and quiet. Very clean, excellent staff, free morning coffee in the resto/ bar off of lobby, great location within walking distance of so many “must-see”places plus Grand Central for subway. Definitely recommend and would stay there again next time I’m in NYC."

"Room was spotless "

"We had a great stay and the staff was very friendly and helpful! LOVE the spacious rooms!"

"Our stay at Civilian was just what we needed. Incredibly close to Times Square, Broadway shows, and the areas around Manhattan. We have no complaints. The rooms were modest, but large enough to accommodate us for our short stay. We would love to visit again soon! "

"Lovely stay at this beautiful hotel. Staff and service is stellar. Wonderful and will stay again! "

"Fab hotel, fab staff, fab location"