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"Resort was amazing. Food and staff were excellent. We were they over the cartel stuff and the resort did a great job keeping everything normal as they could staff work 24hrs because they could not leave the resort they were exhausted but kept working. We tipped extra for there hard work. We will he back. Thanks for keeping us safe! "

"grest"

"Todo muy bien "

"Si"

"Very nice for the price in the area. "

"We had a great time! The resort is amazing - the staff members are absolutely wonderful, the rooms are large and beds/pillows comfortable, fun activities, lots of varieties of foosd!"

"Staff were really helpful and friendly! The restaurant had yummy food. The view of the ocean was beautiful plus we seen lots of whales. I’d recommend we had a lovely stay Was a bit dated but it still had its charm "

"Everyone was wonderful! Food was great and rooms were clean! Building overall could use some upgrading but other than that customer service was great!"

"Our housekeeper, Yanet, was great. We loved our room, the food at the restaurant was really good, the views were impeccable. Our only problem was that guests reserved all the pool lounge chairs early in the morning. In the 11 days we stayed, we never could get a space by the pool until the evening."

"Overall one of the nicest resorts I have ever stayed at in all the countries I’ve visited. "

"Kind staff"

"The staff was so friendly and the property is absolutely beautiful. It is expensive but it’s worth it!"

"Entire resort super clean . Staff amazingly friendly . Shout out to our butler Josue for always going above and beyond for us ! Food was always fresh and sooo good ! Only thing to be aware of is there are lots of stairs .. everywhere . Pool was always super clean . "

"GREAT Room, pool and beach.......staff very polite and very helpful......lovely restaurant......servers were excellent....."

"This resort is fabulous. The staff and top notch and so friendly and helpful. The resort is clean and well maintained. Food is great with quite a bit of variety. Definitely recommend. "

"Always an amazing experience. And everyone that works there went above and beyond for all the guests while PV was embroiled in the brief mess with the cartel. Our safety and comfort was their highest priority and we will return again and again"

"Great staff. Lovely pool! "

"the room was incredible, the food was 10/10 and the staff was amazing!! highly recommend!!! "

"We were able to move to a quieter room thanks to manager Raul. Construction still going on. Room was clean. I really enjoyed the access to the gym as I am recuperating from surgery and must exercise. The breakfast service was nice and the 24 hour coffee and tea a nice perk. Carlos at front desk very helpful too."

"Very very nice staff very polite. Clean room, nice beach front resort, very clean garden, clean pool. The only downside was as my husband and I walked in, we were tricked, I mean side tracked into thinking that the lady that was in front of hotel with bellboy was actually checking us in and she mentioned she was going to tell us about the amenities of the resort. And bang! We fell into the 90 minutes conversation about buying into the Sheraton timeshare. We told them we weren’t interested after...