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"The receptionist name "Aylin" very very kind and helpful. She is a first impression for the first day of my UK trips. The room is very clean , good bathtub , big ben view in my room so good (Room type : Suite with bigben view). If you need anyhelp or anything i phone called and all of the staff help a lot. I recommend you to stay here. Hope to meet them again!"

"Good location"

"Absolutely fabulous stay … really was a 5 ⭐️experience"

"Overall, we had a wonderful stay and would highly recommend this hotel. The location is excellent, making it easy to explore the surrounding area. The rooms were very clean, comfortable, and well maintained. The Room Service, front desk staff were friendly, professional, and always willing to help. We also really enjoyed the restaurant and bar, both of which offered great food, drinks, and service. The breakfast had a good variety of choices and was a great way to start the day."

"While a last minute booking due to a cancelled flight, we were blown away with the reception received and the quality of the hotel and rooms. Excellent."

"The place was clean, plenty of coffee and toiletries available and located in a quiet area. Staff were helpful."

"Un muy buen hotel. Todo me encanto, ubicación, habitaciones, el resturante del hotel, vistas increíbles de londres, muy amable el personal. Quedamos muy contentos. Nuestras habitaciones eran 2 habitaciones conectadas y se nos acomodo muy bien para nuestra familia de 5."

"Very glad we booked the balcony, ended our evening with a very tasty cocktail from the bar outside watching the world go by. Everyone that worked there were really friendly. The room was lovely and airy, and having a Marshall speaker to connect to was a great touch. The room was quite bright in the morning, because everything in there is white, this wasn’t a problem for us at all as I always sleep with an eye mask anyway. A brilliant location, on a really vibrant street with some great...

"It was a great location, the room was clean and we has all we needed for a perfect few days, with the kids."

"Hotel is in great location. A/C doesnt cool good enough to keep up with outside. Thermostat set to lowest setting allowed and still very warm in room. Bathroom was nice, except for high tub walls. They are extremely high for people who may have issues getting in or out for bathing. Staff was very helpful. I would be ok with staying here again IF not during Summer time heat."

"Clean room, complimentary snacks"

"This is a lovely hotel with high standards for cleanliness and service Breakfast was very good with as n excellent selection at the buffet. The concierge was extremely helpful in arranging transportation for short and long trips. The area is beautiful with views from the window of zing Ben and Parliament. Only negative is that it’s at least a 15 minute walk to the tube station"

"Todo súper bien el hotel muy bonito limpio Personal muy amable siempre atento , me encantó la ubicación volvería sin duda"

"Fantastic stay at this lovely hotel. The staff were so friendly and the complimentary items in the room were a lovely added touch"

"I really liked the hotel and the location but there was a constant vibrating noise in our room. The staff were kind and tried to help but it persisted."

"The best part of staying at this hotel was the breakfast that was provided. It was good and had lots of options. The hotel is down the street from the Waterloo Tube Station and there are some restaurants and grocery stores nearby. However, while we were there, the internet and air conditioning was continually down which was very frustrating. Our room was extremely hot and uncomfortable. While some of the staff were helpful, not all of them were. I was travelling with my senior father and some...

"Está muy bien conectado y muy limpio. Agradecimos también que tuviera aire acondicionado en plena ola de calor."

"This is a great classic London hostel, especially if location is your priority. It is very close to Borough Market, great food, the waterfront, bridges, and plenty of transportation. Check-in is at the pub, which gives it a fun old-school hostel feel. I was nervous because I had not stayed in a hostel in years, but I had a great experience. The room was a classic shared bunk setup, and I appreciated being assigned a specific bunk. The lockers were large enough for a suitcase, and you can buy a...