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"Very happy & helpful staff and delicious coffee downstairs :)"

"least favorite stay of my trip in japan, stayed because location was good. but the bathroom smelled bad, the bathtub had grime on the corners, there was stickers and a pimple patch in the wall of the bed and candy wraps under it. the room was extremely small, the pictures made it seem slightly bigger. i booked a room on the remodeled floor, yet my room felt dated so i doubt it was remodeled. also booked it thinking the airport shuttle was included in the price, it’s not included and also time slots were limited. overall not great experience, wouldn’t stay again"

"Close to everything "

"Rooms are small in general in Japan The hotel was within 15 min walk of all major subway line "

"Good location, great staff, great room space for Tokyo "

"This was the best place for our group to stay. There were three of us in the room and it was very spacious. "

"Very nice location. Not a five star hotel but comfortable enough. We stayed her mostly for the convenience of being near the station, food, shops and the heart of shinjuku. Rooms could be updated but we didn’t spend a lot of time in the rooms. Bathrooms are nice and updated. Would stay again. "

"The hotel looks lovely from the outside and lobby but the rooms feel very stuffy and the bathroom didn’t feel clean. Staff did not communicate well in English and the breakfast was the same every day and not very good. I felt for the cost we paid wasn’t really worth it. We spent 5 nights with another couple and tbey felt the same as we did. The location is very central to the shops and restaurants. The Lobby bar was also very nice with good service. "

"Clean room great bakery and restaurant and bar. Friendly helpful staff. "