Search Hotels Near Shirley-Eustis House, Boston

"Parking was super easy, location great and we were treated well. My key didn't work in the am - even after I got it replaced, but we would stay there again! "

"Only stayed one night for a quick trip to Boston, didn’t have time to make use of any of the amenities but it seemed pretty good. The updated rooms are comfortable and stylish, standard and expected for Sheraton. The parking is a bit confusing and the only real drawback. There’s a valet service but when I pulled in, there was a line of parked cars at the entrance without an attendant. The hotel website states a $70 per day charge for use of the hotel valet, but the parking lot they use is shared with a public lot. I was able to park in the public lot, close to the Sheraton entrance, and they only charge $50 for 24 hours. "

"the staff are always pleasant "

"Yes"

"Everything was great except the water was VERY cloudy, almost like milk"

"Room was clean with a comfortable bed. Basic accomodations in a convenient location right at the Aquarium the subway stop. Easy walk to central Boston/Boston Common and the North End/Harbor areas."

"Really fun hotel! Room is small, but filled with great technology. Lobby & bar area on second floor is great."

"Location, lobby and staff were all wonderful but the rooms left a bit to be desired. Very small space which, we do understand in metro areas. The shower however, was wild. I get the industrial vibe but it was giving straight gym/dorm shower. Coffee in lobby was a nice convenience. "

"I would not recommend staying at this hotel. The first issue that happened is I had paid for a two queen room and was given a one king and one sofa bed room. I was told by the person at the front desk something happened and they booted me to that room and I would be refunded the difference and I could speak with the manager the next morning. As we unfolded the sofa bed in the room we noticed a blood stain on the bottom of the mattress. We were very grossed out. I called the front desk and asked for a new mattress and was rudely told we don’t have a mattress or additional room for you. On top of giving me the wrong room I was also given a room with a disgusting mattress. I was also told the blankets for the sofa bed were under the TV and they were not. I typically neve lr complain about hotels but at least I know I won’t be staying at this one anymore. I emailed the GM yesterday and will update my review as I hear back. "