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"The hotel was very clean food was good and staff were friendly and helpful"

"Lovely hotel, excellence customer service & great location"

"Check-in was terrible, they won't let us check-in because THEY cannot find a payment record from hotels.com It took quite a while and they did not even say sorry or compensate for how long it took even though it's their fault in the first place."

"We just spent one night in Chester to visit the rows which is a reputation of the city. The hotel itself a bit far from downtown which takes about 20 minutes by walk. The room is a bit small with no view. There is no an elevator and the stairs is quite narrow. Pros are good breakfast, free car parking, and big bed. "

"Fabulous location. Efficient, friendly staff who were always ready to help. Lovely food."

"Great location only a few minutes walk from centre. Reception staff friendly and helpful. Quiet rooms, good size with comfy bed. Wouldn’t recommend the off site parking that’s recommended by the hotel, very tight parking spaces. Would definitely recommend and would stay again."

"Plenty of parking. The room was spacious & in quiet location. Nice Toiletries provided. Free view TV. We had an evening meal which was nice. Breakfast had a nice selection and the full English was cooked to order. We used the pool, sauna & steam room which were quiet early morning. We had robes in our room which was a nice touch. The decor is just looking a little tired in the rooms. They felt like they needed a bit of tlc."

"Excellent breakfast. Very comfortable room"

"Ba Ba guest house Chester was a superb find. I stayed for 2 nights whilst doing the marathon. A very big single room, everyone provided & a very comfy bed. The breakfast was excellent. An easy walk to the city centre & a 30 minute walk to the race course. The owners were really friendly & helpful with car parking. I would definitely recommend this guest house if you want a quiet comfortable stay close to all amenities."