Search Hotels in Schanzenviertel, Hamburg

"Clean room, tidy "

"Room was very nice and big. Everything was in order. Location was quite ok.. close to train-stations."

"Very nice and convenient"

"Wonderful hotel, nice bar and good breakfast. We think room thermostat only does heat, not AC and could not cool down overnight. But that might be user error, lol. Great location. Close Subway direct to airport 35 minutes. Would highly recommend!"

"Staff was shorthanded but they handled everyone and everything so professionally and they were extremely patient. Great customer service throughout the hotel."

"No water in room. Not enough towels. Rude unhelpful staff on arrival. Wasn’t worth the price at all. Very disappointed. Won’t be staying here again. "

"Very friendly staff, beautiful property and room, loved the bathroom and bed was very comfortable from an American perspective (not like sleeping on a cement slab). Parking is €30/day and offsite (3-5 min walk), but easy in & out."

"If you read my previous review on this hotel, you will probably be surprised that I returned. The management offered me their nicest room with the breakfast to try and compensate for my previous day. This room was clean, although two black towels were found behind a chair that were obviously nothing to do with the hotel. It was a bit weird sleeping in a round bed with the mirrors above it, one could only imagine that it was 1 way glass with camera above you filming 😬 the bathroom was still something out of the year 2000 and seriously needs a revamp, but my biggest grip, considering you are trying to impress and already disgruntled customer, was the heating did not work and the room was like a fridge. To be totally honest, your hotel is a complete and utter contradiction of itself, the outside of the property looks absolutely beautiful, the disappointment hits you like a tsunami when you walk into a room. All in all, highly disappointing and it would not matter if you offered me a week of free stays, I will not be returning. "

"Staff were so unfriendly, when checking In at bar there were 3 staff members who just looked at me for 5 minutes and when I asked them for help they visibly sighed. Terrible experience "