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Kastens Hotel Luisenhof

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Luxury
5.0 star property
9.0

Wonderful

Elegance steps from city vibrance

Revitalised luxury near New Town Hall, this hotel boasts elegant architecture and proximity to vibrant city attractions. Unwind with a massage at the on-site spa, savour gourmet meals at MARYs, and enjoy the cosy lobby fireplace.

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is ฿6,445
฿6,896 total
includes taxes & fees
25 May - 26 May

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from July 5 2026 to August 30 2026 (dates subject to change):
  • Dining venue(s)
The following facilities are closed seasonally each year. They will be closed from 24 May to 26 May:
  • Dining venue

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 100.0 per day.
Cots (infant beds) are available for EUR 20.0 per day

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 32 for adults and from EUR 32 for children
  • Covered self-parking fee: EUR 25 per day (in/out privileges)
  • Valet parking fee: EUR 25 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 20.0 per day
  • Rollaway bed fee: EUR 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This hotel is rated 5 stars.

Frequently asked questions

Is Kastens Hotel Luisenhof pet-friendly?

Yes, this hotel allows dogs (limit 1 total). There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Kastens Hotel Luisenhof?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Kastens Hotel Luisenhof on 25 May 2026 start from ฿6,445, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Kastens Hotel Luisenhof?

Self-parking is available for EUR 25 per day. Valet parking is available for EUR 25 per day.

What time is check-in at Kastens Hotel Luisenhof?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM.

What time is check-out at Kastens Hotel Luisenhof?

Checkout is at 11 AM.

Where is Kastens Hotel Luisenhof located?

Located in Mitte, this luxury hotel is within 1 mi (2 km) of New Town Hall and Maschsee. Heinz von Heiden Arena and Hannover Congress Centrum are also within 2 mi (3 km). Kröpcke U-Bahn and Hannover (ZVR-Hannover Central Train Station) are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.6

Cleanliness

9.4

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 433 out of 674 reviews
Rating 8 - Good. 171 out of 674 reviews
Rating 6 - Okay. 48 out of 674 reviews
Rating 4 - Poor. 15 out of 674 reviews
Rating 2 - Terrible. 7 out of 674 reviews

Reviews

Verified

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Staff are friendly and helpful
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel and a great location
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again easily. Everyone is helpful, the restaurant next door is great, the rooms are quiet and clean, and the location is central to everywhere
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in the heart of Hannover. Walkable from the train station, with great shopping and dining all around the hotel.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff were professional, friendly and helpful (a rare combination in Germany). They were prepared for my arrival and gave me an upgrade - with a smile! I will definitely come again.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel just a few minutes walk from the Hannover train station. Excellent staff. Large room. Comfortable bed, but miserable pillows. Close to a lot of restaurants, cafes, and shopping. Many attractions a short walk from the central location of the hotel. Would definitely recommend. Thanks to Julyana (spelling?) for her care and great advice on local coffee spots. Appreciate
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Ola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Hotel! Only the best recommendations. Extremely friendly personell
Stayed 1 night in May 2024
Verified

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous 3 days in Hannover

This hotel was outstanding. One block from the train, we were greeted with smiles. Room was ready. Lovely little bar with awesome cocktails. Service was excellent. Would definitely stay here again. A bit pricey but so worth it in regards to being pampered.
Stayed 3 nights in Sep 2024
Verified

6/10 Okay

Ka Man

Liked: Amenities
Disliked: Property conditions & facilities
The hotel has some charm but looks run down and not in great condition; the reception rushed through check in and did not explain anything about the facility. Location is great, close to shops and the train station.
Stayed 1 night in Mar 2024
Verified

8/10 Good

SUSAN

Liked: Cleanliness, amenities, property conditions & facilities
Very convenient for our visit. Staff is nice and room was fine. Don’t like the half duvets but this is apparent common in Germany. The reason it gets 4 instead of 5 stars isn’t really their fault. There were loud concerts and a parade during our stay that our room just reverberated from the noise. Impossible to nap. Luckily it ended after we retuned from dinner. We had dinner one night @Marys. Not bad but certainly not excellent by nyc standards. But close to nyc prices. The breakfast was good and we had a lovely server named Gabby. Good luck in your studies!
Stayed 2 nights in Jun 2025
Verified

4/10 Poor

Matt

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Overpriced and rude check in staff member

Rude person at reception upon check in. Just seemed angry and annoyed overall. Absolutely unacceptable behavior for a five star hotel. She implied breakfast was included in our room but then we were told at check out it wasn’t and had to pay an extra €62. This was also on top of the person who let us enter breakfast not saying we would be charged. Rest of the staff was nice, especially bartender and waitresses at breakfast. It’s a four star hotel and overpriced for that. Not a five star hotel and because of the breakfast issue we won’t be returning.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Steve

Great stay as usual !
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
Immaculate room, quiet, fantastic bar.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, traditional hotel conveniently located in the center of Hanover
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Reza

Liked: Cleanliness, staff & service, amenities
Super!
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very accommodating
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, very clean, spacious, and staff was very friendly and very helpful.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb hotel close to train station and old town.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Noor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love it
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 service and hotel, would recommend highly and look forward to staying again.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience and excellent atmosphere and fitness room.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Hans-Linhard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with excellent amenities
Stayed 9 nights in Jun 2024
Verified

8/10 Good

Gabriele

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Hotel staff were pleasant and room was okay.
Stayed 3 nights in May 2023
Verified

10/10 Excellent

Sven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
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