Located in Hamburg City Center neighborhood, Steigenberger Hotel Hamburg is connected to a shopping center. International Baptist Church of Hamburg and St. Michaelis Church are notable landmarks, and travelers looking to shop may want to visit Bleichenhof-Passage Hamburg and Neuer Wall. Check out an event or a game at Elbe Philharmonic Hall, and consider making time for Hamburger Dom, a top attraction not to be missed. Take an opportunity to explore the area for water adventures such as sailing.
Located close to International Baptist Church of Hamburg and Bleichenhof-Passage Hamburg, Steigenberger Hotel Hamburg provides dry cleaning/laundry services, a bar, and a 24-hour gym. Take some time to relax at the onsite spa. At the two on-site restaurants, enjoy lunch, dinner, light fare, and Mediterranean cuisine. Guests can connect to free in-room WiFi.
You'll also find perks such as:
Buffet breakfast (surcharge), self-parking (surcharge) and babysitting (surcharge)
Guest reviews give top marks for the helpful staff
Room features
All 235 rooms boast comforts such as 24-hour room service and laptop-friendly workspaces, as well as perks like air conditioning and bathrobes. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
Bathrooms with baths or showers and hairdryers
LED TVs with satellite channels
Wardrobes/cupboards, electric kettles and daily housekeeping
Languages
English, German
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transport
Parking on site (EUR 34 per day; includes in/out privileges)
Food and drink
Weekday buffet breakfast available 6:30 AM to 11:00 AM for a fee: EUR 33 per person
2 restaurants
A bar/lounge
Restaurants on site
Restaurant am Fleet
STADTHAUS Restaurant &Bar
Things to do
24-hour gym
Full-service spa
Family friendly
Babysitting (surcharge)
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
ATM
Laundry facilities
Luggage storage
Newspapers in lobby
Safe at front desk
Guest services
Concierge services
Daily housekeeping
Dry cleaning/laundry service
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Business services
10 meeting rooms
Full-service spa
Sauna
Spa open daily
Steam room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Area rug in room
Lift
Wheelchair accessible (may have limitations)
More
7 floors
At least 80% of food locally-sourced
At least 80% organic food
Ballroom
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Building
Built in 1992
Comprehensive food waste policy
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub or shower
Dressing gowns
Hair dryer
Private bathroom
Slippers
Towels
Entertainment
LED TV with satellite channels
Food and drink
24-hour room service
Electric kettle
Espresso maker
Minibar
More
Air conditioning
Connecting rooms available
Desk
Desk chair
Iron/ironing board
Laptop workspace
Phone
Safe
Soundproofed rooms
Water-efficient showers
Water-efficient toilets
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available
Children and extra beds
Children are welcome
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: approximately EUR 33.00 per person
Self parking fee: EUR 34.00 per day (in/out privileges)
Pet fee: EUR 25 per pet, per day
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
National rating
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 stars.
Property is also known as
Hamburg Steigenberger Hotel
Steigenberger Hamburg
Steigenberger Hotel Hamburg
Steigenberger Hamburg Hotel Hamburg
Steigenberger
Steigenberger Hamburg Hamburg
Steigenberger Hotel Hamburg Hotel
Steigenberger Hotel Hamburg Hamburg
Steigenberger Hotel Hamburg Hotel Hamburg
Steigenberger Hotel Hamburg Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 544 out of 1001 reviews" "
10 - Excellent
544
Rating 8 - Good. 321 out of 1001 reviews" "
8 - Good
321
Rating 6 - Okay. 81 out of 1001 reviews" "
6 - Okay
81
Rating 4 - Poor. 38 out of 1001 reviews" "
4 - Poor
38
Rating 2 - Terrible. 17 out of 1001 reviews" "
2 - Terrible
17
9.2/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
6/10 Okay
Ramina, Sammamish
Business traveller
26 Apr 2024
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The heating and cooling system was not working during my stay and the nights were miserable hot. The room service menu is also extremely limted. The rest was fine.
Ramina
Stayed 4 nights in Apr 2024
8/10 Good
Bo
17 Apr 2024
Liked: Cleanliness, staff & service
Everything is great just not sure why the Lift is not responding to my Door Card and i have to get service staff to tap for me every single time until i check out... the service staff attempted to resolve the issue multiples time but to no avail
Check in staff were very welcoming and friendly. They stored our luggage until check in time and provided good information about what to see and do in the city. The rooms were very nice, with heated floors in the bathroom.