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Granbell Hotel Otaru

3.0 star property

Choose dates to view prices

Located close to Otaru Canal, Granbell Hotel Otaru provides an indoor public bath (no minerals), a rooftop terrace and laundry facilities. In addition to a bar and a restaurant, guests can connect to free in-room WiFi, with a speed of 50+ Mbps.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Bar
  • Laundry room
The current price is ฿2,218
฿2,439 total
27 May - 28 May

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About this property

Granbell Hotel Otaru

  • Hotel near Otaru Canal
  • You can look forward to an indoor public bath (no minerals), a rooftop terrace and laundry facilities at Granbell Hotel Otaru. In addition to a bar and a restaurant, guests can connect to free in-room WiFi, with a speed of 50+ Mbps.
  • You'll also enjoy the following perks during your stay:
    • Self-parking (surcharge), a vending machine and a lift
    • A 24-hour front desk and smoke-free property
  • Room features
  • All 159 rooms offer comforts such as air conditioning and smart speakers, in addition to perks such as free WiFi.
  • Other amenities include:
    • Hairdryers and shampoo
    • Smart speakers and heating

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: JPY 1500 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Frequently asked questions

Is Granbell Hotel Otaru pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Granbell Hotel Otaru?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Granbell Hotel Otaru on 27 May 2026 start from ฿2,218, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Granbell Hotel Otaru?

Self-parking is available for JPY 1500 per night. Limited spots are available.

What time is check-in at Granbell Hotel Otaru?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Granbell Hotel Otaru?

Checkout is at 11:00 AM.

Where is Granbell Hotel Otaru located?

Situated in Otaru, this hotel is steps away from Sakaimachi Street and Otaru Canal. Stained Glass Museum and Otaru Art Village are just steps away. Otaru Station is 13 minutes by foot and Minami-Otaru Station is 17 minutes.

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Reviews

Reviews

8.8

Excellent

9.4

Cleanliness

8.6

Amenities

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 51 out of 88 reviews
Rating 8 - Good. 25 out of 88 reviews
Rating 6 - Okay. 6 out of 88 reviews
Rating 4 - Poor. 3 out of 88 reviews
Rating 2 - Terrible. 3 out of 88 reviews

Reviews

Verified

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities
Amazing location, friendly & helpful staff, great onsen, and comfortable beds.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Maja

Liked: Cleanliness, amenities, property conditions & facilities
Great place! Breakfast was amazing, can’t recommend that enough. Room was very comfortable and clean.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Wen Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities are great and new.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Christy

Liked: Cleanliness, amenities, property conditions & facilities
I had booked a room at another hotel. It was horrible! So bad in fact I could not spend 1 single night there. I switched to the Granbell. The place was clean and well kept. I really appreciate the staff accomodating me.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Recently updated rooms, a little small but not too small. Breakfast is great and lots of parking onsite for a fee.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

KA yan

Liked: Cleanliness, staff & service, amenities
Very good
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Ngon kan

Liked: Cleanliness, staff & service, amenities
Very good
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
The hotel itself is not too bad with clean and reasonably sized rooms. Entry by car was hard to find and on my last day after checkout, staff was almost forcing me to take my car out of their carpark even though I have parked there for less then 24 hours and said if I left car any longer I will have to pay an hourly rate. Not great experience.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Hitomi

Liked: Cleanliness, property conditions & facilities
Room is clean and brand-new. Staff are helpful but need more attention to the guests. There are shops nearby. Public bath and sauna are good but small.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

wilbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great. Only issue was the airco which was only in Japanese, we had to ask the frontdesk to assist at any adjustment
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

TETSUO

Liked: Cleanliness, staff & service, property conditions & facilities
清潔でした
Stayed 1 night in May 2026
Verified

8/10 Good

SAYURI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お風呂と露天風呂がよかった。
Stayed 1 night in May 2026
Verified

10/10 Excellent

Aki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても綺麗でよかったです！ 朝食も美味しかった！ また、泊まりたいです、
Stayed 1 night in May 2026
Verified

8/10 Good

Kaori

Liked: Cleanliness, staff & service, property conditions & facilities
ベッドの下にスーツケースを入れられるように、ベッドがだいぶ高い。　なので、ベッドに座るのが難しい。　ツインなのに椅子が一つしかない。
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Tomoya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテル自体は綺麗だし露天風呂も良かった！ ただし近くに夜やってる店はほとんど無いので注意。
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Mai

Liked: Cleanliness, staff & service, amenities
立地最高。部屋が綺麗！朝食で海鮮丼作れた！美味しかった！！
Stayed 1 night in Mar 2026
Verified

8/10 Good

豪紀

Liked: Cleanliness, amenities, property conditions & facilities
トイレ、ベッドが綺麗でとてもよかった！
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities
Venligt, rent og god lokation. Hyggelig bar med udsigt over Otaru.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Lloyd

Liked: Cleanliness, staff & service, amenities
Clean modern room (albeit small), outstanding shower pressure and heat, good location.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Tetsuo

Liked: Cleanliness, amenities, property conditions & facilities
客室や設備も新しく、また朝食の内容も良かったです。ホテルの場所が駅から少し遠いのが難点でしたが、冬場でなければ問題ない距離の範囲でした。
Stayed 1 night in Jan 2026
Verified

8/10 Good

SEUNGCHUL

Liked: Cleanliness, staff & service, amenities
직원분들 친절합니다
Stayed 1 night in Jan 2026
Verified

8/10 Good

Subyung

Liked: Cleanliness, staff & service, amenities
객실도 깨끗하고 직원들이 친절합니다. 기타 부대 시설도 좋고 운하도 가까워 좋았습니다.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

NORIKO

Liked: Cleanliness, amenities, property conditions & facilities
ホテル全体に清潔感があった。アクセスがよく、観光するのも便利でした。
Stayed 1 night in Jan 2026
Verified

8/10 Good

yoshizumi

Liked: Cleanliness, staff & service, amenities
海外からの客に対して最低限のマナーを守って頂くように宿泊施設としての対応を講じて頂きたい。
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

正幸

Liked: Cleanliness, amenities, property conditions & facilities
大浴場もあり、朝食のメニューも豊富でスタッフもきびきび働いていた
Stayed 1 night in Jan 2026