Search Hotels Near San Juan Bay, San Juan

"Great property"

"Good location!!!"

"We had a really great stay overall. The hotel itself was spacious, clean, and very relaxing.. exactly what we were hoping for on this trip. A special shoutout to Carlos at the front desk, who was incredibly patient and helpful throughout our stay. He really made us feel welcome from the moment we arrived. There were, however, a couple of issues that impacted our experience. One day, we left the “Do Not Disturb” sign on our door when we went out, but housekeeping still entered the room. While we didn’t mind that the bed was made, they unfortunately threw away some food we had been saving, as well as a couple of cups that had been gifted to us, which was disappointing.Additionally, later that same day, a staff member knocked on our door but opened it almost immediately before we had a chance to respond. After noticing we were inside, she stepped out and knocked again. She mentioned needing access to the balcony, and while we tried to be understanding, entering without waiting for permission felt like a breach of privacy. Aside from these concerns, everything else about the stay was great. The property itself is wonderful, and the staff especially Carlos, made a positive impression. With a bit more attention to guest privacy, this would have been a perfect experience."

"The location is convenient—close to local attractions like Condado Beach and Old San Juan. However, the room was not cleaned, even after notifying the staff and requesting service."

"They need a little bit of a remodel on the rooms but they weren’t bad but the amenities make up for it, beach and pool was beautiful, great food for a hotel too."

"Overall great place. Location is perfect. Restaurants, bars, Walgreens, beach. Casino on site and Sportsbook."

"Room was dated. Had to pay $100 per day for resort fee which didn’t include pool floats, daily house keeping nor checking a bag for a few hours. Crazy!!"

"Clean rooms, convenient location in the heart of Old San Juan staff was very professional and very pleasant. Very cozy hotel they had a minibar at reasonable prices great for spending overnight for cruise travelers, backpack travelers and all audiences. "

"Be aware that only rooms on the front of the hotel have windows with views. Our interior room had two small windows high up near the ceiling."