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"We stay in 2 bedrooms suite. Room decoration is good clean and good space. Very good view and can open the door, winter for fresh air. I feel like stay in condimenium having kitchen and there are washing and drying machine in the hotel. The location is great near the attraction in the walking area. Near testaurant and mall. We will recommend our friend when visit Victoria."

"Thank you for upgrading our stay and making our anniversary extra special! Everything was very nice, the only issue we had was any small movement caused the whole bed frame to squeak loudly. Aside from that we had a wonderful stay, and especially enjoyed the fireplace and the jacuzzi"

"excellent everything!!"

"Have been going there for a number of years every Fall"

"We can not say enough about our experience. It was incredible. Pay attention to every detail in every way. We will be back. Outstanding "

"Great service from the room staff and restaurants. Food is good from the Pub and room service since dining room is off limits to pet people. Quiet setting with chill but not boring vibe. Pet rooms are on lower level but you get a view of the bay. "

"Nice staff"

"Pleasant and helpful staff. Clean room. Good parking. Close to restaurants, etc."

"Staff members were very friendly and efficiently."

"The front desk staff was amazing!"

"Male staff who checked me in was very friendly, explained details of the hotel and offered assistance with my bag."

"Lovely stay! Friendly staff, very clean, renovated but still classic, mostly accessible. Will come again!"

"The location is fantastic as the inner harbour is a short walk away. Great views from every angle and the building is in great shape and rooms are excellent. The pool and fitness centre are top notch also. My 8 year old granddaughter also gave the hotel a very high rating!"

"The staff was excellent. Wonderful breakfast. Very nice and clean room."