Search Hotels Near SFER IK, Tulum

"This is a really nice hotel. Glad I wasn’t deterred by the negative reviews. The hotel is secure, there is security on the premises and cameras all around. I felt safe. The staff were very helpful and friendly, even got a baby lizard out of our room lol. It’s close to everything, no more than 10-15 minutes away. Taxis are high, we used ride shares but they are not welcomed by the taxi drivers so be aware of pick up locations. The place is so serene, really quiet and relaxing. The restaurant on site has really good breakfast. The power did go out on our last day for a few hours which is common in Tulum fyi. We just enjoyed nature and the pool during that time, plus the common areas like the lobby and restaurant has backup generators and were still operating as normal. Will stay here again. "

"Great relaxing grounds. Concientious and friendly staff. "

"Merci à la dame de la réception qui était très gentille et m’a beaucoup aider durant le séjour. Aussi l’hôtel est très bien mais un peu cher par rapport à Tulum Centre, et la plage peut parfois être rempli de sargasse cela dépendant de la saison malheureusement."

"Yes wonderful "

"I was disappointed with what the hotel had to offer in terms of amenities. Everywhere outside the furniture was in poor condition, with uncomfortable seats, especially on the roof. Unfortunately, the beaches were covered in seaweed, though that is not anybody's fault. Due to the condition of the furniture, we didn't feel comfortable relaxing on the roof terrace, so we didn't swim on the property at all. The furniture in the rooms themselves were in great condition, however. The staff was lovely and communicative. The rooms were especially clean, thanks to Griselda. The QR code entry system sometimes works and sometimes doesn't work. I'm not sure what the difference was. Most of the time we ended up using the key card they provided. "

"Tranquil hotel, a short taxi to either the beach area or the town. Receptionist was excellent and he provided us with great local tips!"

"Staff are terrible they don’t apologise or try to fix things when they go wrong. I had no water for the last night or my stay and no compensation was given or even offered. An animal broke into my room at night and stole my food no sanitisation was offered. Staff are rude and not very welcoming aside from these very few who we were- they were the outliers and not the standard. Horrible experience but beautiful place. Save your money and book a reputable hotel. "

"The pool was great as were the staff."

"This place was a real treat. Great quality accommodation with lots available, spa, bar, restaurant. It’s away from the centre, perfect for a relaxing stay. Would highly recommend."