โรงแรมใกล้ทุ่งหญ้าริมแม่น้ํา Runnymede, สเตนส์

"Terrible customer service, property is nice, upper management customer service is poor "

"First time I've stayed since it was taken over and revamped, personally, I preferred the older-style rooms. The location by the Thames is still a huge bonus. There is only one lift, which is quite small, a problem for disabled guests."

"Clean today just dated in places "

"Staff friendly and helpful. Room is clean and comfortable. Breakfast "

"Always love staying here ! The accommodation is beautifully presented and maintained and the staff and food just excellent . Just wish there were steam room and SPA facilities available other than the treatments . Also super convenient for Heathrow without being a run of the mill airport hotel "

"ควรเปลี่ยหมอน เพราะหมอนหมดสภาพแล้ว"

"The hotel is being upgraded but the service was exceptional - there was an issue pre-stay with our room due to the ongoing upgrades and they more than rectified it. That’s how customer service should be - well done! Family of 4 stayed - we will be back. Can’t wait to see it once everything is finished. "

"The staff's location and the quality of the food were commendable; we thoroughly enjoyed these aspects. However, we were dissatisfied with the room for several reasons. Firstly, it was uncomfortably cold due to insufficient heating, despite the presence of a small heater. The room failed to warm adequately, raising concerns that our young infant might catch a cold. Secondly, the bed was uncomfortable; the mattress exhibited the springs, causing discomfort to our back, and there was a significant...

"The breakfast was amazing. The staff were helpful, and friendly. Definitely going to stay here again when visiting London "

"The rooms and common areas could be cleaner. Odor control is needed, especially in the restaurant area."

"breakfast was fresh and good! staff was polite and friendly. Nice quaint place!"

"The room was large with comfortable bed and very quiet room. No view from our room. The breakfast was excellent with many options. There are several restaurants and shopping within walking distance. Windsor castle is just across the street too. The staff was great as they let me borrow a phone charger "

"Clean room, wonderful friendly staff, great welcome on arrival and the staff were very helpful and accommodating. The whole experience was fantastic. Liz and Bena were very kind on reception 👍 xx "

"Nice place"

"Very very very clean"

"The bed was far too hard"