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"The Petersham has a lovely riverside setting in Richmond, and the surroundings are the best part of the stay. The location is hard to beat for walking along the Thames and getting into Richmond. The rest of the stay was uneven. Shower was terrible, no fan or AC in hot room. For the price I expected a more polished experience. It's a good place to stay for the setting, but I'd want a few details fixed before I recommend it without hesitation. Three stars."

"Excellent stay"

"This property is situated right on the Thames which allows walking access to all kinds of restaurants and shops! It's also convenient to get down town to the center. It has great access to views, especially the Richmond View Point. A beautiful coffee/bar place inside the property offering all sorts of options! A fantastic place to rest and relax for a journey! Night life was also assessable just blocks down!"

"I was initially disappointed by the cleanliness of the room and bathroom, as well as the odor. However, the staff were incredibly friendly, helpful, and understanding. Their excellent service made my 5-night stay enjoyable. I would kindly suggest improving the cleanliness standards, as this would greatly enhance the overall guest experience."