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"Everything was good. Staff was friendly and room was clean."

"room was clean as could be but needs to be painted a new bed would help a lot. no heat hot water if you let water run for 30 minutes. there was only a shower in the bathroom and it was not clean "

"Staff was very friendly and helpful the room clean i have no complaints "

"Good breakfast, pool and updated room"

"i HAVE NO PETS"

"The suite was clean, the sheets/bedding very comfortable, some croissants and coffee left for me to have. Very eco-friendly environment with a lovely view of the gardens. This was an incredible stay. I travel a lot for work and this was easily one of the best, if not the best, stay I've ever had. "

"Great stay, good breakfast "

"Media in room was not “” friendly “” "

" My stay at the hotel was very good. The staff were very friendly and attentive. The cleanliness was excellent. The hotel is very safe and is located in the city center. When I return, I will definitely stay here again. Thank you so much "

"spacious room"

"Heating was the only real complaint that I had with the stay....it took a while for the heater (electric heat) to warm up the room. The room was clean but did smell like old cigarette smoke. Bed was comfortable and sheets were clean. Convenient to local amenities."

"The place is very good although there is a little cigarette smell I imagine that some other people smoke inside the rooms but the place is incredible it is clean the people at the reception are nice they are very respectful and above all it is very safe the area I loved this place too"

"The full staff at the best western plus was amazing. They were very attentive and polite. Would recommend this hotel and look forward to making another trip to fully see the beautiful city and what they have to offer. The pool area was so great for kids and adults. "

"There were no other hotel options within the area available due to a tournament of some kind. Upon arrival staff attempted to increase the rate to double+ the cost because of lack of availability. As I had booked via expedia with the rate already outlined they were required to maintain it much to their disgruntlement. "

"Absolutely no issues"

"The walls are very think and you can hear next room's voices and toilet sounds. "

"The room was clean and comfortable. The staff was helpful and courteous. Breakfast was good"

"The room and house was spotless, cozy and comfortable. The bed was so comfy. So many extras and luxuries that made our stay amazing. Breakfast was delicious and presented with so much attention to detail. Rose is a gem - kind and hospitable. We highly recommend it here when you are in the Port Hope area. "

"Parking was quite easy and was secure"