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"A very comfortable stay in the heart of Surrey Very clean with pleasant helpful staff Close to rail to London A small town with good shopping Plenty of free parking Decent restaurant but no facility for self catering. No fridge or microwave"

"Check in time was 14:00 when we arrived they said they are running 40 minutes behind schedule. Once checked in they told us room number not showed us how to get there so walk around the outside and realised we had to walk through inside. I know it should be obvious but staff should go out their way...the entire hotel stank! Smelled like wet dogs!!! All of their air conditioners where not working - being in the middle of a heatwave 30+ degrees you would think they would put fans into the rooms....

"The receptionist name "Aylin" very very kind and helpful. She is a first impression for the first day of my UK trips. The room is very clean , good bathtub , big ben view in my room so good (Room type : Suite with bigben view). If you need anyhelp or anything i phone called and all of the staff help a lot. I recommend you to stay here. Hope to meet them again!"

"No AC!! The room was so hot, they provided a desk fan, we were wet through all through the night. And when we awoke, it was just terrible. The view did not make up for the lack of AC. Also, the bathroom and the fittings are old wuth black mold on the shower fixtures around the bath, and the back of the bathroom door it was like an animal that scratched all the paint off. This building wants demolishing and a new hotel"

"Overall, we had a wonderful stay and would highly recommend this hotel. The location is excellent, making it easy to explore the surrounding area. The rooms were very clean, comfortable, and well maintained. The Room Service, front desk staff were friendly, professional, and always willing to help. We also really enjoyed the restaurant and bar, both of which offered great food, drinks, and service. The breakfast had a good variety of choices and was a great way to start the day."

"Amazing central to everything loved it"

"ทำเลที่ตั้งดี ใกล้แหล่งท่องเที่ยว ใกล้ Tube สะอาด"

"Good location and welcoming staff, noise travels unfortunately and we could hear room service being delivered to other rooms and the cleaning missed some bits left from the previous occupants of our room"

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"It’s the second time I have stopped here and I love it. The friendliness and service of the staff is exceptional and the hotel has a lovely old fashioned but well maintained feel about it. A little time warp. The rooms are great and the air conditioning was a real treat."

"It was a great location, the room was clean and we has all we needed for a perfect few days, with the kids."

"The best thing about this hotel is its proximity to King's Cross St. Pancras station and to Euston station. They will also give you as many towels as you would like when you ask. However, the value of this hotel was not worth it, and I would never stay here again nor recommend it to others. First, there is a 3GBP per bag charge if you want to leave your luggage with them. Otherwise, there is a 15GBP fee for early check-in. Second, the room is so small that there was no place to leave a second...

"Room was clean but maybe needed a bit of renovation. Hotel is great with some great views across London. Staff helpful. Food in the restaurant pretty good also."

"Wonderful property with a great location!"

"Great location for the Hammersmith area, very secure, and close to the Tube."

"Great hotel and amazing location! No AC in the rooms, but it was still a great hotel and I would definitely stay there again"